Direct Auto Insurance

Reviews

• OL

  Ohio Lightning

  Aug 13, 2026
  1.0
  Horrible Company
• CC

  Chasity

  Jun 19, 2026
  5.0
  Neil Griffin was awesome and very helpful today with my policy
• JI

  Jay Charles II

  Jun 18, 2026
  5.0
  I would like to take a moment to recognize Neil Griffin for the exceptional service he provided while helping me obtain coverage through Direct Auto Insurance. From the very beginning, Neil was professional, knowledgeable, and incredibly informative. He took the time to thoroughly explain my coverage options, answer every question I had, and ensure I fully understood my policy before making any decisions. It was clear that he genuinely cared about helping me find the best coverage for my needs rather than simply completing a transaction. What truly set Neil apart was his willingness to go above and beyond. Not only did he patiently address all of my concerns, but he also stayed after our business was complete to help me find a diner in the area. That level of customer service is rare and speaks volumes about his character and dedication to his clients. Employees like Neil are the reason customers remain loyal to a company. My loyalty is not only with Direct Auto Insurance but also with Neil Griffin specifically because of the outstanding experience he provided. He is a tremendous asset to your organization and absolutely deserves recognition—and a raise—for the exceptional work he does. I sincerely hope Neil will continue to assist me with my insurance needs moving forward. Thank you, Neil, for your professionalism, kindness, and commitment to providing first-class customer service. Great job Neil!!!
• PM

  Paul Manis

  Jun 17, 2026
  5.0
  Neil Griffin was the best that I’ve dealt with. He’s a good agent thank you very much.
• KS

  Kaden Segrist

  Jun 17, 2026
  5.0
  Neil griffin is a stud great man helped me threw all my problems with profession and care 10/10