Our agency has over 100 years of experience in the industry. We have a very diverse staff that reflects on the diversity here in the Cleveland area. We have 8 staff members that include Cantonese, Spanish, Ukrainian/Russian speaking licensed agents. We have 4 licensed life insurance agents that are always willing to sit at your dining room table and help develop a plan to protect your loved ones from financial hardship in the event of your death. We get to know the families we protect personally.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.