Highstreet Insurance & Financial Services formerly the Gates-Cole Associates, Inc.
We’re proud to continue our legacy of supporting New Hartford’s businesses, organizations and individuals with comprehensive insurance solutions and financial services. Gates-Cole Insurance partnered with Highstreet Insurance to provide Central New Yorkers with more capability and options in the insurance space.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.