Mitchell-Joseph Insurance Agency in Naples, NY, with offices in Honeoye Falls and Rushville, NY, traces its roots back to 1961 when it operated as Stuart J. Mitchell Agencies, Inc. The name was changed to Mitchell-Joseph Insurance Agency in 1991 when Edward Joseph purchased the agency. Later, Ed’s sons, Michael and Jeff, ran the agency for over 20 years. Michael has since retired and the agency is now majority-owned by Jeff Joseph, who has helped build the insurance agency since 1999. Cindy Dunton, a long-time employee, is also a part owner in the business. In 2021, Mitchell-Joseph Insurance launched its new website and also created a new Insurance Blog to answer the most common insurance questions and to assist customers in making informed
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.