Affinity by Molina Healthcare’s mission is to improve the health and lives of its members by delivering high-quality health care. Affinity was acquired by Molina Healthcare, Inc. in 2021, but continues to serve its members in New York City as well as in Nassau, Orange, Rockland, Suffolk and Westchester counties. Molina is a FORTUNE 500 company that provides managed care services under the Medicaid and Medicare programs and through the state insurance marketplaces. For more information visit AffinityPlan.com, or follow Affinity by Molina's Healthcare on Facebook, Twitter and Instagram.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.