Founded in 1986, Affinity Health Plan is a New York based independent, not-for-profit, managed care plan offering health coverage under Medicaid, Child Health Plus, Essential Plan and Enriched Health on the New York State of Health Marketplace. Affinity has one of the area’s largest physician networks, which includes 60,000 providers and more than 100 quality hospitals in the Greater New York region. Affinity Health Plan serves members in the Bronx, Brooklyn, Manhattan, Queens and Staten Island, as well as in Nassau, Orange, Rockland, Suffolk and Westchester counties. For more information visit AffinityPlan.org, or follow Affinity Health Plan on Facebook, Twitter and Instagram.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.