The W.B. Payne Co. Inc. is a family owned and operated independent insurance agency founded in Boonville, NY, in 1958 by William B. Payne. W.B. Payne is a multi-line insurance agency designed to offer both individuals and businesses a comprehensive and economical insurance plan for all their insurance needs. We operate in three locations in Boonville, Lowville and Utica. We currently work with over thirty national and regional insurance carriers to provide our customers with their insurance needs including: Automobile, ATV, Boat, Snowmobile, Homeowners, Umbrellas, Recreational Vehicles, Seasonal Properties, Commercial Property, Commercial Liability, Event, Bonding, Workers Compensation, Disability, Health, Accident and Life Insurance.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.