NV-62894 At James Madrid's State Farm agency in Las Vegas, NV, our mission is about more than insurance. It's about serving our local community and providing top-quality auto, home, and life insurance resolutions that are truly valuable to our customers. We believe in engaging in meaningful conversations about your personal and professional life, ensuring your needs are not just met, but are at the heart of what we do. Serving our Las Vegas family with commitment is not just our job, it's our privilege. Reach out to us today and let's help protect what matters most to you.
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Free parking lotAvailable
On-site parkingAvailable
Wheelchair accessible entranceAvailable
Location
Certified by James Madrid - State Farm Insurance Agent • Jul 05, 2026
Certified by James Madrid - State Farm Insurance Agent • Jul 05, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
9/7/20269:00 AM - 5:30 PM
11/26/20269:00 AM - 5:30 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
4.9
307 reviews
5 stars
296
4 stars
6
3 stars1
2 stars0
1 star4
PG
Pricilla Garcia
4 days ago
5.0
I called in to get an auto quote and was helped by Kristine and she was so kind and helpful! Thank you so much Kristine!!
JS
Jonathan Storrs
Jun 26, 2026
5.0
Cris provides amazing customer service! She made the entire process seem effortless. She is professional and friendly!
NP
Nancy Perez
Jun 25, 2026
5.0
When I was looking for renter's insurance, Cris Hill was super helpful and patient in answering all of my questions and concerns. She reached out immediately and helped guide me in any information I needed to provide. Would definetely recommend to anyone needing any insurance help!
TT
Taysia Thompson
Jun 23, 2026
1.0
I have been very dissatisfied with my experience working with Tabatha Jauregi. Throughout the process of setting up our insurance policies, my husband and I were provided with inaccurate information on multiple occasions regarding our coverage and policy terms. We later discovered that several of the things we were told were not true, which has created significant confusion and complications with our policies.
Additionally, important details about our coverage were not clearly communicated to us, leaving us unaware of key aspects of our policies. As a result, we are now dealing with issues that could have been avoided with accurate information and proper communication. Unfortunately, this experience has left us feeling frustrated and lacking confidence in the service we received.
RF
Robert Folker
Jun 20, 2026
5.0
I had been through 5 different agents today with different providers. I had not not had a vehicle in many years so rates were not looking good and some providers refused to insure me even though I had a clean record I just had no recent history. Olivia was wonderful. The process was quick(you can imagine how much I did not want to go through the process with another agent after the first 5) And price to start was literally about half of the previous. Thank you for your assistance and you likely have a customer for life.
Frequently Asked Questions About James Madrid - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at James Madrid - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Free quotes are offered!
What payment methods are accepted at James Madrid - State Farm Insurance Agent?
Cash and most major credit cards such as Visa, Mastercard, Discover, and American Express are accepted.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link to log in with your User ID and password to view billing and payment information.
Who should I contact if I have questions about billing or payments?
Contact your agent; their phone number and email are available on your bill's details page.
Can I manage my insurance and banking accounts using a mobile app?
Yes, the State Farm mobile app allows you to manage accounts, get roadside assistance, file claims, and more.
What are the office hours of James Madrid - State Farm Insurance Agent?
The office is open Monday to Thursday from 9:00 AM to 5:30 PM, and Friday from 9:00 AM to 5:00 PM; closed on weekends and major holidays.
Does James Madrid - State Farm Insurance Agent offer emergency roadside service coverage?
Yes, coverage typically includes towing, fuel delivery, locksmith services, and mechanical labor for select services.
Is an appointment required to visit James Madrid - State Farm Insurance Agent?
Yes, appointments are required; online appointments and onsite services are available.
What nearby places can I visit before or after visiting the State Farm office?
Nearby places include Ravana Smoke Shop, U2 Nails, and Subway, where you can enjoy shopping, beauty services, or a quick meal.
Are there other insurance agencies near James Madrid - State Farm Insurance Agent?
Yes, Pecos Insurance Center and Randy Wilcox - State Farm Insurance are nearby options for insurance services.
What beauty and wellness services are available near the office?
You can visit Fantastic Sams Cut & Color, Darien Allen Salon, or Elysian Nail Bar for hair and beauty treatments nearby.
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