NJ-1124257 The mission of the F Gaston State Farm office is to proudly serve Parsippany and surrounding Morris County with insurance and financial services. Contact our office today for an insurance review to see where we can help you get value on auto insurance, home insurance, and more. Stop in and meet with our experienced insurance team to get covered today! DE-3002898297 PA-756931
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Location
Certified by Frantz Gaston Jr - State Farm Insurance Agent • Jul 05, 2026
Certified by Frantz Gaston Jr - State Farm Insurance Agent • Jul 05, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
5.0
545 reviews
5 stars
539
4 stars0
3 stars1
2 stars0
1 star5
RM
Relambio Muzik
1 day ago
5.0
I just want to take a moment to thank Arlenis for her amazing customer service. No matter what I need with my State Farm policy,she’s always there to help and goes above and beyond to make everything easy.If you’re looking for someone who’s knowledgeable,professional, and truly cares about her clients,I highly recommend her.Thank you for always taking care of me you’re the best! 🙌🏾💯
KV
karen vanbuskirk
Jul 2, 2026
1.0
TERRIBLE CUSTOMER SERVICE!!!! I was transferred to this agency when my long time agent passed away and they never send me my car insurance cards without me calling and begging for them. Last time it took over a month for me to receive! God forbid any of us gets pulled over. I was with my other agent for 40 years and I received the cards a month in advance. I'm looking to get out. I shouldn't have to chase someone I'm giving money to.
DC
David Clair
Jun 18, 2026
5.0
I am 90 years old and have used State Farm for all my insurance needs for all of my adult life including Auto, Homeoners, and Umbrella policies. I recently needed to quickly update our auto policy to reflect a change in autos in order to secure a deal I didn't want to miss.This was done with ease and efficiency ( in a matter of minutes) by Arlenis in Franz Gaston's office, reminding once again why I am loyal State Farm Customer. David C
PC
Pablo Cordero
Jun 2, 2026
5.0
Estoy encantado son profecionales se preocupan por las personas como si fueran parte de la familia. Especialmente Andrea que es lo maximo y una encantadora persona dios la bendiga siempre
OE
O E
May 21, 2026
5.0
👏💐Johanna👏💐
I would like to express my sincere appreciation and gratitude to Johanna for her exceptional professionalism and outstanding customer service. Her patience, clarity, and willingness to answer every question with detailed and thoughtful explanations truly set her apart. She makes complicated insurance matters feel simple and understandable, always providing clear and reassuring answers. What makes her service especially remarkable is the warmth and kindness she shows throughout every interaction — speaking with her feels less like dealing with a company representative and more like receiving help from a trusted friend who genuinely cares. Her dedication, efficiency, and positive attitude reflect the highest standards of excellence.
Frequently Asked Questions About Frantz Gaston Jr - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Frantz Gaston Jr - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent for any questions about bills, payments, or Renewal Coverage Offers. Your agent's phone number and email are on your bill's details page.
What services does the State Farm mobile app provide?
The mobile app lets you manage insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover at this State Farm office?
Emergency Roadside Service typically covers towing, delivery of gas, oil, battery or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the office hours for Frantz Gaston Jr - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM and closed on Saturdays, Sundays, and major holidays.
What payment methods are accepted at this State Farm office?
Payments can be made with cash and major credit cards including Visa, Mastercard, Discover, and American Express.
What insurance products are offered by Frantz Gaston Jr - State Farm Insurance Agent?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
Are there nearby places to grab a meal when visiting the State Farm office?
Yes, nearby options include Jimmy John's sandwich shop, Baldwin Pizzeria, Gourmet Cafe for Italian cuisine, Burger King, and Baldwin Bagels bakery.
Where can I do laundry or dry cleaning near the State Farm office?
You can visit Baldwin Laundromat or Green Pond Cleaners, both located near the office for laundry and dry cleaning services.
Are there financial services or banks near the State Farm Insurance Agent location?
Yes, nearby financial services include Bitcoin Depot ATM, LibertyX Bitcoin ATM, Picatinny Federal Credit Union, Virtual Accounting and Tax Solutions Inc, and Western Union.
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Certified July 05, 2026Yext Knowledge Graph
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