A desire to return home to Ocean City was the beginning of the modern day story of the Thomas Heist Insurance Agency.
However, our roots go all the way back to the 1930’s. In those days, it was common to see a real estate business that also sold insurance, and so it was with the Stretch family of Ocean City, NJ. Robert Stretch ran a small real estate office at 430 Ocean Avenue in Ocean City, and also represented the Travelers Insurance Company with a small group of fire and liability policies. He also bought properties to later sell them. Ironically, Thomas Heist II, our founder’s father, often times repaired the houses before they were sold!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.