Ejona Qormemeti: Allstate Insurance

Reviews

• SD

  Sherlie Diaz-Jimenez

  6 days ago
  5.0
  Had a great experience with agent William Vazquez. He was able to help me tailor my policy to my needs and bring down my monthly payment. Great customer service. I originally tried to do everything online and call the 800 number but if you want a real explanation so you can make an informed decision and save money then call this agent.
• AH

  Altagracia Hernandez

  Apr 27, 2026
  5.0
  I’ve been a Allstate customer for over 20 years, I have such great experience, I usually speak to MR Williams Vasquez, he’s a great gentleman with experience, always willing to help me and any questions I have, going out of his way to help me and accommodate me, I feel very comfortable working with him, thank you for your great service.
• JR

  James Royle

  Apr 21, 2026
  5.0
  William Vaques, Always a great help throughout the years
• EJ

  Emily Jerez

  Apr 3, 2026
  2.0
  I had an extremely frustrating experience with this Allstate agency. My initial interaction with Sammy was unacceptable! After I sent him forms I needed to sign, he completely disappeared. He ignored multiple emails and he was never available for my calls, leaving me with zero confirmation of coverage. That level of unresponsiveness is incredibly concerning. (I have proof of emails) William, who has helped my family and I in the past and whom I trusted, stepped in apologize on behalf of Sammy and promised to fix the issue. During a call, he even asked me to write him a review, but I made it clear I would only do so after my issue was resolved. He promised he would call me on Monday with updates. Days pass by he never communicated with updates! (seems like he cared more about the good review) My bank reached out stating I was uninsured for nearly three weeks. While I believe William is a genuine good person and has helped in the past, this experience was very disappointing. Then Victoria completely turned things around. She mentioned she was going to take ownership of this issue, she communicated consistently, and followed through until my issue was fully resolved. She even checked in when there were no updates so I never felt ignored. She is the only reason I stayed with this Allstate agency.
• TW

  Teresa Woods

  Mar 24, 2026
  5.0
  I had an excellent experience working with William today. He was very knowledgeable and very helpful with explaining my policies. He answered all my questions. He made all the changes I requested in a very timely manner. It was a pleasure working with someone who really cared about your satisfaction.

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