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Direct Auto Insurance

4.6
(515 reviews)

Business Details

3627 New Bern Ave, Raleigh, NC
27610, United States
(919) 231-3544
https://local.directauto.com/north-carolina/raleigh/3627-new-bern-ave

About

Auto Insurance AgencyInsurance AgencyLife Insurance AgencyMotorcycle Insurance AgencyRenter's Insurance AgencyDirect Auto Insurance
Get cheap car insurance with the coverage options you need even if you have a less than perfect driving record through Direct Auto Insurance in Raleigh, NC.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Direct Auto Insurance
3627 New Bern Ave, Raleigh, NC
27610, United States

Hours

Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 2:00 PM
SundayClosed

Products & Services

1 list · 9 items

Explore offerings from Direct Auto Insurance on 3627 New Bern Ave in Raleigh, with popular services available at this location.

Commercial Auto Insurance

9 items

Services

Direct Auto Insurance Services

Auto Insurance

At Direct Auto Insurance, you get the auto insurance coverage you need with the low rates and great services you deserve, regardless of your insurance, credit, or driving history. Get a free auto quote online or talk to one of our friendly agents over the phone or at your local store to see what coverage options might be right for you.

Motorcycle Insurance

Whether you're behind a chopper, cruiser, sport bike, or scooter, you're covered with Direct motorcycle insurance. We offer complete motorcycle coverage, customizable payment plans, and a fair claims process. Get a free insurance quote and learn how Direct helps bikers keep riding.

Roadside Assistance

Low-cost Roadside Assistance offers peace of mind and protection 24 hours a day. With emergency towing assistance, flat tire service, lost key and lockout service, and essential auto fluid delivery, roadside assistance is a comfort when things go wrong on the road.

Individual Term Life Insurance

Life Insurance can provide peace of mind and protect your family's financial health by helping to cover funeral costs and other final expenses, as well as loss of an income, all for less than 75 cents a day. Call Direct or visit your local store to see how a life insurance policy could benefit your family.

Accident Medical Expense

Take control of the medical and out-of-pocket costs that can add up after an accidental injury with Accident Medical Expense Insurance. When your health insurance isn’t enough to cover the unexpected costs of injuries resulting from an accident, Direct Auto Insurance can help fill the gaps in your existing medical plan.

Health Insurance Marketplace

Finding affordable health care coverage doesn’t have to be hard! At Direct Auto Insurance, we make it easy for you to compare plans from top-rated carriers and get your questions answered by a licensed insurance expert. Find out if you’re eligible for premium assistance during the Affordable Care Act’s (ACA) Open Enrollment.

Emergency Protection

An auto accident could involve many unforeseen expenses, including a hospital stay, ambulance ride, or childcare that auto insurance might not fully cover. While specific coverage varies by state, the Emergency Protection Plans help pay for many of these unexpected costs and provide other valuable trip planning services and travel discounts.

Mexico Auto Insurance

Traveling to Mexico? Hitting the road and heading to Mexico can be fun, but most folks don't realize that the auto insurance policy that keeps you legal in the U.S. won't cover you in Mexico. Learn more about the coverages included in a typical Mexico tourist auto insurance policy and where you can purchase one.

Commercial Auto Insurance

Whether your small business runs on a single work van or a fleet of up to 20 box trucks, commercial auto insurance protects your company in the event of an accident. Learn more about available coverage options including Liability, Uninsured Motorist, Medical Payments, and more.

Reviews

4.6
515 reviews
5 stars
384
4 stars
75
3 stars
20
2 stars
13
1 star
17
  • PO
    Punch OnDeck
    Aug 5, 2026
    5.0
    Tameka helped me so much today. I wouldn’t get insurance nowhere else if I had a choice. Her call service was very precise and informative. I wish all my business calls were like that. Go Direct!
  • TP
    Tj Parker
    Aug 3, 2026
    5.0
    Great and helpful service. Amazing customer support 10/10 experience!
  • RH
    Rantwan Harvey
    Jul 23, 2026
    5.0
    Sylvia is amazing she was very helpful from start to finish.
  • MC
    Momo chi
    Jul 20, 2026
    1.0
    I wanted to adjust my policy as the people on it didn’t need to be on there and the payment was crazy high. I called three times the first time the lady redirected me to the voice automated system. The second the guy didn’t even let me finish before hanging up on me. The third time I canceled my policy since no one wanted to help me. Waste of time.
  • NT
    Norma Tanner
    Jul 19, 2026
    1.0
    This was one of the worst experiences I’ve had in trying to get insurance. It shows us for my son so when we first met the lady first name, Rachel last name I’m going to leave it blank. She was very friendly.but the knowledge that she gave me of this insurance was one of the worst experiences. she did not tell me that it was certain documents she needed to prove that other people would not be driving my son’s vehicle. She just asked who was in the household. She added them to his insurance . They have their own policy. It make my son policy go from $160 to $420 a month. When she did that . I was like there’s no way . Trying to deal with customer service letting them know that she did not give us all the details and one of the customer service told me they still will not lower my son‘s rates after I showed proof of other policy. Another one said they lower it to $260 a month was still to was too high , from which is supposed to been at 160. I had talked to about three different agents who gave me three different information . One even told me there’s nothing else we can do for you. That’s the good it going get . Now I did finally get a good service worker Name, Jerome who Did apologize matter a fact, he gave me another company to try and said I believe You. I decided to let his insurance ride to September cause he over paid it . But after that we’re out . Go to company Nationwide who had done me right for 31 years . Which I should have went to in the 1st beginning. Trying let him step out on his own but felled . But we’re going pick him up get him back on the right track .

Frequently Asked Questions About Direct Auto Insurance

What types of insurance does Direct Auto Insurance in Raleigh, NC offer?

Direct Auto Insurance offers auto, life, motorcycle, and renter's insurance coverage options.

Where is Direct Auto Insurance located in Raleigh?

Direct Auto Insurance is located at 3627 New Bern Ave, Raleigh, NC 27610, USA.

Brand Certified Facts from Direct Auto Insurance

This information is certified by Direct Auto Insurance and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 23, 2026Yext Knowledge Graph
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