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Down East Insurance Services, Inc is an Independent Agency offering insurance coverage for your Auto, Home, Life, Boat, Motorcycle and Business. We shop your coverage with our companies to find you the best coverage at the best rates available on the market today. We've been a part of the New Bern and surrounding communities offering our customers a full-service insurance experience since 1979. We go the extra mile to make our customers happy and that's why they love doing business with us. Give us a call today and you'll see why your insurance shopping isn't complete until you call Down East! Nothing makes us happier than saving you money on your insurance and gaining another satisfied customer. Call us today and find out for yourself!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.