Brand Certified
Steve Carpou - State Farm Insurance Agent
5.0(997 reviews)
Certified by Steve Carpou - State Farm Insurance Agent • Aug 30, 2026
Business Details
3601 Matthews-Mint Hill Rd, Matthews, NC
28105, United States
Certified by Steve Carpou - State Farm Insurance Agent • Aug 30, 2026
(980) 262-3002
Certified by Steve Carpou - State Farm Insurance Agent • Aug 30, 2026
https://www.switchtosteve.com/
Certified by Steve Carpou - State Farm Insurance Agent • Aug 30, 2026
About
Certified by Steve Carpou - State Farm Insurance Agent • Aug 30, 2026
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
NC-17350190
Our mission is to discover and insure what is most important to our neighbors. Together we will help more people, in more ways, forever.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Steve Carpou - State Farm Insurance Agent • Aug 30, 2026
Steve Carpou - State Farm Insurance Agent
3601 Matthews-Mint Hill Rd, Matthews, NC
28105, United States
Hours
Certified by Steve Carpou - State Farm Insurance Agent • Aug 30, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
5.0
997 reviews
5 stars
987
4 stars7
3 stars0
2 stars0
1 star3
- MBMinnie BusterAug 24, 20265.0I really enjoyed and I'm grateful for the help I received from Ginny she was professional in a very pleasant manner she was very informative and explained everything where I could really understand because of my interaction with her I am looking forward to becoming apart of your family
- KBKeisha BelfonAug 21, 20265.0Sierra has been attentive and on top of anything I had any questions about. Thank you for your service and professionalism
- RTRenee TroublefieldAug 18, 20265.0I gave a five-star rating because of the prompt and professional dealings I had with Christy. I needed some documentation done, and she immediately provided me with everything I needed, promptly, pleasantly, and proficiently. She really is an asset to the company! Renee
- JCJarrad CohenAug 17, 20265.0⭐⭐⭐⭐⭐ I had an excellent experience working with Ginny Nix at State Farm in Matthews, NC. From the very beginning, Ginny was professional, knowledgeable, responsive, and incredibly helpful. She took the time to answer all of my questions, explain my options clearly, and make sure I had the right coverage for my needs. What really stood out was the level of personal service. I never felt rushed or like I was just another customer. Ginny made the entire process easy and stress-free, and it’s refreshing to work with someone who genuinely cares about taking care of their clients. If you’re looking for an insurance agent in the Matthews area who is knowledgeable, dependable, and provides outstanding customer service, I highly recommend Ginny Nix and her State Farm team. Definitely a five-star experience!
- TPTammy PopeAug 15, 20265.0I called on Friday and Christy answered the phone promptly and was very polite and asked me how she could help. Went right into what I called about and handled everything appropriately the first time. Great customer service was phenomenal. Thanks
Frequently Asked Questions About Steve Carpou - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
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