Brand Certified
Jessica Ross - State Farm Insurance Agent
4.9(589 reviews)
Certified by Jessica Ross - State Farm Insurance Agent • Jul 05, 2026
Business Details
300 E John St, Matthews, NC
28105, United States
Certified by Jessica Ross - State Farm Insurance Agent • Jul 05, 2026
(704) 544-3205
Certified by Jessica Ross - State Farm Insurance Agent • Jul 05, 2026
https://www.jessicarossinsurance.com
Certified by Jessica Ross - State Farm Insurance Agent • Jul 05, 2026
About
Certified by Jessica Ross - State Farm Insurance Agent • Jul 05, 2026
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
NC-1000591681 Serving all of the insurance needs of the Charlotte, Matthews, Pineville, Indian Trail, and Ballantyne area. Providing quality insurance services while recognizing customer needs for auto insurance in Charlotte, homeowners insurance in Charlotte, condo insurance in Charlotte, renters insurance in Charlotte, life insurance in Charlotte and health insurance in Charlotte as well as financial services products. Our team will always make sure that your experience is the greatest experience you could have had. Stop in and see us for a FREE insurance quote or review in Charlotte, NC!
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by Jessica Ross - State Farm Insurance Agent • Jul 05, 2026
Jessica Ross - State Farm Insurance Agent
300 E John St, Matthews, NC
28105, United States
Hours
Certified by Jessica Ross - State Farm Insurance Agent • Jul 05, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
4.9
589 reviews
5 stars
578
4 stars3
3 stars1
2 stars1
1 star6
- AAAlicia3 days ago5.0Love me some Megan and Jessica!!!!! State Farm
- SLSonia LanuzaJun 15, 20265.0Jessica Ross was very helpful, patient and assured me I’m under good coverage. I appreciate her giving me answers to all the questions I had. She was awesome and knowledgeable !
- MWMark WeintraubJun 12, 20265.0Great initial experience with Megan Clontz and Brittany Freeman. I requested to move my policies and account to this agency from another one because I wasn’t happy with the service at the other agency. It’s only been a week and I couldn’t be happier. They’ve reviewed all my policies and identified some opportunities for savings as well as some areas I needed to increase coverage. All in all a great first impression!
- ARAriana-Michael RussellJun 4, 20265.0I reached out to state farm for the first time for a little more information, I was talking to sky, she was so very professional, knowledgeable, and incredibly helpful throughout the entire process. she took the time to answer all of my questions, explained everything clearly, and made sure I felt confident in my decisions. thank you sky! it’s always nice to talk to someone who is willing to help & shows how much they really love their job!
- SMStephanie Chavez MedalJun 3, 20265.0Working with Eva was such a great experience. From the beginning, she was kind, patient, and genuinely took the time to help me understand my options instead of making me feel rushed. She answered all of my questions and made the whole insurance process feel simple and stress-free. You can tell she truly cares about helping people and making sure they feel comfortable and informed. I’m really grateful for all of her support and would absolutely recommend Eva to anyone looking for someone knowledgeable, trustworthy, and easy to work with.
Frequently Asked Questions About Jessica Ross - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Brand Certified Facts from Jessica Ross - State Farm Insurance Agent
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Certified July 05, 2026Yext Knowledge Graph
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