Brand Certified
Jessica Ross - State Farm Insurance Agent
4.9(598 reviews)
Certified by Jessica Ross - State Farm Insurance Agent • Aug 30, 2026
Business Details
300 E John St, Matthews, NC
28105, United States
Certified by Jessica Ross - State Farm Insurance Agent • Aug 30, 2026
(704) 544-3205
Certified by Jessica Ross - State Farm Insurance Agent • Aug 30, 2026
https://www.jessicarossinsurance.com
Certified by Jessica Ross - State Farm Insurance Agent • Aug 30, 2026
About
Certified by Jessica Ross - State Farm Insurance Agent • Aug 30, 2026
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
NC-1000591681 Serving all of the insurance needs of the Charlotte, Matthews, Pineville, Indian Trail, and Ballantyne area. Providing quality insurance services while recognizing customer needs for auto insurance in Charlotte, homeowners insurance in Charlotte, condo insurance in Charlotte, renters insurance in Charlotte, life insurance in Charlotte and health insurance in Charlotte as well as financial services products. Our team will always make sure that your experience is the greatest experience you could have had. Stop in and see us for a FREE insurance quote or review in Charlotte, NC!
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by Jessica Ross - State Farm Insurance Agent • Aug 30, 2026
Jessica Ross - State Farm Insurance Agent
300 E John St, Matthews, NC
28105, United States
Hours
Certified by Jessica Ross - State Farm Insurance Agent • Aug 30, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
4.9
598 reviews
5 stars
587
4 stars3
3 stars1
2 stars1
1 star6
- JOjarrod ogleAug 10, 20265.0Simple and convenient. Please doing business with her.
- LSLeRoy SwingAug 3, 20265.0Everyone at this State Farm agency is professional and very attentive to the customer's needs. My family has enjoyed being a customer with Jessica Ross and her staff over many years.
- EMEvan MargiotisJul 31, 20265.0Ava was the best! She helped provide a solution very quickly to the issues I had. I appreciate the amazing training the higher ups put into training their staff
- DGDemitria GuimondJul 29, 20265.0Ava was amazing and made the whole process stress free and easy.
- JRjerrod RichardsonJul 21, 20265.0I’ve been with State Farm since 2023, and my experience has been outstanding. From day one, Eva has been an absolute blessing. She is always professional, knowledgeable, and incredibly responsive. Whether I call or email, she gets back to me quickly and always takes the time to help with whatever I need. I’ve had to file two vehicle claims during my time with State Farm, and both were handled smoothly with no issues. The entire process was stress-free, and I always felt like I was taken care of. Jessica Ross, I just want you to know that my experience with your branch would not be the same without Miss Eva. She truly goes above and beyond for her clients, and she’s a big reason I’ve stayed with State Farm. Thank you both for the excellent service!
Frequently Asked Questions About Jessica Ross - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Brand Certified Facts from Jessica Ross - State Farm Insurance Agent
This information is certified by Jessica Ross - State Farm Insurance Agent and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website