NC-1000458273
Serving Insurance needs throughout the Carolinas including Kannapolis, Concord, Salisbury, Davidson, and Mooresville, NC since 2006. We provide quality Insurance services for State Farm Auto Insurance, Home Insurance, Renters Insurance, Life Insurance, and Commercial Insurance as well as Financial Services. Our mission is to create and preserve strong relationships with community neighbors by helping you protect the assets you value most through our honesty, integrity, and superior service.
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Location
Certified by Mary Beth Burgess - State Farm Insurance Agent • May 17, 2026
Certified by Mary Beth Burgess - State Farm Insurance Agent • May 17, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
5/25/20269:00 AM - 5:00 PM
7/3/20269:00 AM - 5:00 PM
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
4.7
223 reviews
5 stars
202
4 stars
8
3 stars2
2 stars0
1 star
11
CJ
Changhong Ji
1 day ago
5.0
Great service from Lacie Earnhardt!
She not only helped me save more money on both my homeowner’s and auto insurance policies, but also took the time to explain what coverages are important and whether the coverage values are sufficient or not. Very knowledgeable, patient, and helpful throughout the entire process.
I truly appreciate all of her help and highly recommend her!
CC
Cassandra Casanova
6 days ago
5.0
After experiencing the unfortunate total loss of my vehicle due to an electrical fire, Tiffany stepped in—twice—because of delays and lack of responsiveness from my claims adjuster. Each time she got involved, I was contacted almost immediately.
I truly appreciate her support. I had become so frustrated that I was beginning to consider switching to another insurance carrier, but Tiffany completely turned that around. She single-handedly saved my business and restored my confidence in State Farm.
They are very fortunate to have her on their team, and I would highly recommend her to anyone. Tiffany, thank you again for everything you do!
ST
Shana Tackett
May 1, 2026
5.0
Lacie was very helpful with switching my home owners and auto insurance to state farm. She made the switch seamless and easy! And my payments are much cheaper! Definitely recommended her and this office! They go above and beyond!
GR
Griselda Ramirez
May 1, 2026
5.0
Patricia Joran is the best! She has always been above and beyond in helping me with my insurance needs. Her expertise and excellent service have delivered a great deal of satisfaction every time I've worked with her. Thank you so much, Patricia!!
ER
Edwin Rodriguez
Apr 20, 2026
5.0
I decided to switch insurance companies because lack of communication/service. I called Burgess Insurance, and spoke with Patrica Joran.
She answered all my insurance questions. I was on the phone with her for over an hour asking questions and reviewing the quote. She explained everything in detail.
Before the call ended, I felt I made the right choice in calling and speaking with Patricia. I switched my auto and home insurance to State Farm, and added an Umbrella policy for added peace of mind.
She set up my new policies to become effective two days before the old ones expire. To give me peace of mind, she took on the responsibility of contacting my mortgage company to ensure the disbursement went to the them (State Farm) and not my old insurance provider!
Patricia was absolutely AWESOME!
Frequently Asked Questions About Mary Beth Burgess - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use at Mary Beth Burgess - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
What types of insurance does Mary Beth Burgess provide?
We provide Auto Insurance, Life Insurance, Homeowners Insurance, Renters Insurance, Motorcycle Insurance, Property Insurance, Boat Insurance, Pet Insurance, and Business Insurance.
What are the office hours for Mary Beth Burgess - State Farm Insurance Agent?
Our office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays, Sundays, and major holidays like Thanksgiving, Christmas, and New Year's Day.
Can I manage my insurance policies and get roadside assistance using a mobile app?
Yes, the State Farm mobile app allows you to manage your insurance and banking accounts, request roadside assistance, file claims, and more.
How can I get to Mary Beth Burgess - State Farm Insurance Agent if I am visiting nearby places?
Our office is conveniently located near landmarks such as The Law Offices of C. Todd Williford and Holiday Finance, making it easy to combine visits or find us using local businesses as reference points.
Are there services nearby that can help with vehicle needs when visiting Mary Beth Burgess - State Farm Insurance Agent?
Yes, nearby automotive services like AAMCO Transmissions and Steve’s Service Center can assist with vehicle repairs and maintenance, useful if you need service before or after stopping by our office.
What other professional services are near Mary Beth Burgess - State Farm Insurance Agent?
Nearby you can find services such as Taxes Latinos for accounting and notarization, Merritt Law for legal advice, and Level Point Financial for additional financial services.
Does Mary Beth Burgess offer services for Spanish-speaking customers?
Yes, Mary Beth Burgess - State Farm Insurance Agent offers services in both English and Spanish to better serve our diverse community.
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