Brand Certified
Brad Riley - State Farm Insurance Agent
4.9(183 reviews)
Certified by Brad Riley - State Farm Insurance Agent • Oct 04, 2026
Business Details
16501 Northcross Drive, Huntersville, NC
28078, United States
Certified by Brad Riley - State Farm Insurance Agent • Oct 04, 2026
(704) 892-6767
Certified by Brad Riley - State Farm Insurance Agent • Oct 04, 2026
https://www.insurelakenorman.com
Certified by Brad Riley - State Farm Insurance Agent • Oct 04, 2026
About
Certified by Brad Riley - State Farm Insurance Agent • Oct 04, 2026
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
NC-17482056 At the Brad Riley State Farm Agent office, we proudly serve Huntersville, NC, and the broader NC and SC areas with comprehensive Auto, Life, and Home Insurance plans. Since 2019, we have been committed to being your Good Neighbor by building strong community relationships and offering reliable coverage options. Reach out to us today to explore how we can meet your insurance needs.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Paid parking garageAvailable
Location
Certified by Brad Riley - State Farm Insurance Agent • Oct 04, 2026
Brad Riley - State Farm Insurance Agent
16501 Northcross Drive, Huntersville, NC
28078, United States
Hours
Certified by Brad Riley - State Farm Insurance Agent • Oct 04, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 4:00 PM
SaturdayClosed
SundayClosed
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 4:00 PM
1/1/20279:00 AM - 4:00 PM
Reviews
4.9
183 reviews
5 stars
177
4 stars
4
3 stars0
2 stars1
1 star1
- THTaylor Hall1 day ago5.0Gracie is incredibly friendly, knowledgeable, and easy to talk to. She genuinely cares about helping people and takes the time to answer questions and explain things clearly. If you’re looking for someone who is approachable, responsive, and truly wants to help, I’d definitely recommend reaching out to her!
- TMTheresa MarieSep 28, 20265.0Gracie was amazing to work with. She helped me from start to finish answering any questions I had, being extremely patient. She was kind & very knowledgeable! So glad to have switched to State Farm, where I’m saving money and the staff is amazing
- THTracy HarrisSep 25, 20265.0Very warm, trust worthy and precise about the service offered. I have no doubt about what to do when I have concerns. All questions were answered in less then 30 minutes.
- LALaurie ArndtSep 24, 20265.0I am very happy with Brad Riley State Farm insurance. Every time I call to inquire or make changes to our policy, I am greeted by a friendly representative who always has quick access to my information and is able to help me with no problems. I was very pleased that Gracie reached out to help update some of my info. No automated messages or constant transferring, which is rare these days
- NHNatasha HillSep 24, 20265.0"I had a amazing experience working with Henry while opening my new insurance policy. He was extremely kind, professional, and knowledgeable throughout the entire process. Henery did a great job communicating everything clearly, answering all of my questions, and making sure I understood my options. He was also very timely and helpful when it came to finding the best option for my needs. I truly appreciate the excellent customer service and would definitely recommend Henry to anyone looking for someone who genuinely cares about helping their customers!"
Frequently Asked Questions About Brad Riley - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
What happens if I get into an accident with an uninsured driver?
Uninsured motorist coverage can help protect you in that situation. It's an optional add-on worth considering — talk to our office and we'll walk you through whether it makes sense for your policy.
What is an umbrella policy and do I need one?
A Personal Liability Umbrella Policy provides an extra layer of protection beyond your home and auto coverage. If you have assets to protect or face higher liability risk, it's worth a conversation. Our office can help you decide if it's a good fit.
At what age should I start thinking about life insurance?
The earlier the better — premiums are generally lower when you're younger and healthier. Whether you're just starting a family or planning for retirement, our office can help you find an option that fits your stage of life and budget.
What is the difference between term and whole life insurance?
Term life covers you for a set period of time and is typically more affordable. Whole life provides lifelong coverage and builds cash value over time. Our agents can walk you through both options and help you decide what fits your goals.
What's the benefit of working with a local State Farm agent versus going online?
A local agent gets to know your specific situation and can make sure you're not over or underinsured. We're here to answer questions, help with claims, and review your coverage as your life changes — things an online portal can't do for you.
How often should I review my insurance coverage?
We recommend reviewing your policies at least once a year or after any major life change — buying a home, getting married, having a child, or adding a vehicle. Our office is happy to do a no-cost review anytime.
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