NC-1000611727 We are an insurance business that our current State Farm customers and employees believe in. We operate with honesty and integrity with customer service being the basis of our success. We have created an environment where everyone is treated with respect and recognized for their contributions. We strive to build long lasting relationships by providing individualized insurance and financial services to each customer, while also being active in the community.
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Certified by Tim Westfall - State Farm Insurance Agent • May 17, 2026
Certified by Tim Westfall - State Farm Insurance Agent • May 17, 2026
Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
SaturdayClosed
SundayClosed
5/25/20268:30 AM - 5:00 PM
7/3/20268:30 AM - 5:00 PM
9/7/20268:30 AM - 5:00 PM
11/26/20268:30 AM - 5:00 PM
12/25/20268:30 AM - 5:00 PM
1/1/20278:30 AM - 5:00 PM
Reviews
5.0
474 reviews
5 stars
469
4 stars3
3 stars0
2 stars0
1 star2
AJ
Alice Jiang
May 13, 2026
5.0
Erica is wonderful. She helped me get everything down very quickly.
BQ
Brian Quinn
May 2, 2026
5.0
Westfall State Farm has always been the best. We have been with them for decades for all our insurance needs. Recently we needed to make a claim. The process was simple and the communication excellent. We would highly recommend them.
TV
Trent Vernon
May 1, 2026
5.0
They are always super helpful at Tim Westfall State Farm. Erica in particular has worked with us on a couple of occasions and always takes the time to make sure that all of our questions are answered.
WB
wendy blair
May 1, 2026
5.0
Avery was a great help in getting us set up with new homeowners and auto insurance. Saved us $2,000+ a year. I found Avery to be knowledgeable and efficient. I would recommend him and State Farm.
PH
Paula Harris
Apr 21, 2026
5.0
We have been with another insurance company for years. My husband and I received our renewal statement payment. The renewal amount was more than what we could afford. We decided to go to State Farm. What a great decision. We met Mrs. Erica Aronson and stated to her our situation. She went straight into the process. First, Erica thoroughly reviewed our previous policy and found a way to offer us a better coverage for our vehicles at a much lower premium. Erica was friendly and very knowledgeable which made switching our auto insurance at ease for us and also money was saved. Also, she introduced us to Mr. Tim Westfall the Agent which showed us they really care about the clients.
Frequently Asked Questions About Tim Westfall - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
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