NC-6555375
State Farm's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. You're a neighbor not a number. When you're in my office, you'll receive the finest in personal insurance service. We answer calls personally and use voice mail as back up. We also have 24 hour Good Neighbor service to take care of policy changes or claims, 24 hours per day, 365 days per year. Focusing on auto insurance in Charlotte, North Carolina.
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Location
Certified by Tom Harman - State Farm Insurance Agent • Aug 30, 2026
Certified by Tom Harman - State Farm Insurance Agent • Aug 30, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
5.0
209 reviews
5 stars
205
4 stars2
3 stars1
2 stars1
1 star0
BD
Brian Davis
Aug 22, 2026
5.0
Tom and his team have been a rock solid insurance for all of my needs, home, automotive and other for over 20 years! Great business they run!
CC
Chris Collier
Aug 11, 2026
5.0
Dawn was awesome. She was very friendly and knowledgeable about what we needed. She made the switch over a breeze. Thank you very much.
RE
Rhoda Ellison
Aug 5, 2026
5.0
Today I spoke with someone named Sarah who is especially nice and helpful. She shared personal details that were to my benefit. Most companies don't take the time to be courteous or patient. I'm very big on polite customer service and so far State farm delivers. Sarah also shared information with me today lowering my bill. I am very pleased with this company.
SM
Susan Marcus
Jul 24, 2026
5.0
I had to drive to the office to pick up updated insurance cards, add a new car and discontinue old cars. The woman who helped me was pleasant, courteous and helpful.
EB
Elaine Bauer
Jul 4, 2026
5.0
Have been a customer for decades. Have not one complaint about this company. Recommend them often. Couldn't ask for better for my husband and me.
Frequently Asked Questions About Tom Harman - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
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