NC-8492407 Our goal is to be the first choice for insurance and financial services in the Charlotte Metro area. We strive to provide proficient, knowledgeable and friendly service to all of our customers while continuing to sharpen our industry skills, adapt to our changing environment and by setting a standard for individual annual reviews. We are happy to provide Mecklenburg county with auto insurance, life insurance, homeowner’s insurance, renter’s insurance, business insurance and much more.
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Location
Certified by Sarah Pessetto - State Farm Insurance Agent • Oct 04, 2026
Certified by Sarah Pessetto - State Farm Insurance Agent • Oct 04, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 4:00 PM
SaturdayClosed
SundayClosed
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 4:00 PM
1/1/20279:00 AM - 4:00 PM
Reviews
4.9
143 reviews
5 stars
140
4 stars1
3 stars0
2 stars0
1 star2
LL
Lauren
Sep 15, 2026
5.0
Lauren is excellent!! Highly recommend! I chose this office on a whim and called them up on my way to the DMV. I naïvely did not realize you had to have your car insurance before you could register your car. Lauren knew exactly what to do called me back within 30 minutes with my car insurance quote finalized. I was able to print my insurance ID cards and go to the DMV without delaying anything. Cannot thank her enough for her help!
KM
KATE EARL / EARL MUSIC
Oct 22, 2024
5.0
Fast and easy. Helped me get the best rate and terms. I feel good about my purchase. Thank you!
MB
Melina Burkell
Aug 2, 2023
5.0
Sarah Highfill is very kind and helpful! Definitely recommend for all insurance needs!
GC
Gemma Castiglia
Dec 27, 2021
5.0
Dealing with Sarah Highfill~State Farm has been so Good. I arrived here from Australia over 9 months ago & after 3 months residing here I had to apply for my North Carolina Drivers License (with over 30 years driving exp.) As as an equivalent to a new ~ first year (Teen) Driver. Averi whom handles my insurance mostly, Sarah & Team have and continue to go far and beyond to assist and help with the upmost professionalism knowledge, promptness & friendliness. Running a successful Communications & Coaching Biz myself in Australia, I am most grateful for there response time communications & always ready to help. I would very highly recommend. You will not be disappointed. Thank you Averi; Sarah & Team.
Frequently Asked Questions About Sarah Pessetto - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Sarah Pessetto - State Farm Insurance Agent?
No, quotes provided online are free of charge.
What payment methods are accepted at Sarah Pessetto - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your billing and payment information by logging into your account through the Digital Pay Payment Center link using your User ID and password.
What are the office hours for Sarah Pessetto - State Farm Insurance Agent?
Office hours are Monday through Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 4:00 PM; the office is closed on weekends and certain holidays.
Which types of insurance services are offered?
They offer a variety of insurance products including auto, life, homeowners, renters, motorcycle, property, boat, pet, and business insurance.
Can I use a mobile app to manage my insurance and banking accounts?
Yes, the State Farm mobile app allows you to manage accounts, get roadside assistance, file claims, and more.
What nearby real estate agencies are located near Sarah Pessetto - State Farm Insurance Agent?
Nearby real estate agencies include Kay Group Properties, Carolina Peacock Realty, AriNasDa Realty Co., and Everlong Residential.
Are there nearby services that can assist with shipping or printing needs?
Yes, The UPS Store 4568 nearby provides printing, packing, and shipping services which can be useful for your insurance documents.
Where can I find nearby coffee shops or places to relax before or after visiting the insurance agency?
Nearby coffee spots include Dunkin' and Starbucks, great places to relax or prepare for your insurance visit.
If I have questions about billing or payments, who should I contact?
You should contact your agent for questions about bills, payments, or Renewal Coverage Offers. The agent's phone number and email are available on your bill's details page.
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