Joiner Insurance, founded in 1954 by Robert E. "Bob" Joiner, grew from humble beginnings into a thriving agency. Bob started selling policies at night while working for his parents' dry-cleaning business. His son, Ernie, became CEO in 1985, driving growth through acquisitions like the Neal Agency in 1991 and Sigler-Bunch in 2000. Now in its third generation with Clarke Joiner, the agency honors Bob’s legacy by delivering top service and value. Bob passed in 2011, but his vision lives on.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.