MS-10371292 Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We will do this by protecting all aspects of life and offering our service in times of need by integrating personal relationships and integrity into our business practices.
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Wheelchair accessible entranceAvailable
Location
Certified by Will Patton - State Farm Insurance Agent • Jun 21, 2026
Certified by Will Patton - State Farm Insurance Agent • Jun 21, 2026
Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
SaturdayClosed
SundayClosed
7/3/20268:30 AM - 5:00 PM
9/7/20268:30 AM - 5:00 PM
11/26/20268:30 AM - 5:00 PM
12/25/20268:30 AM - 5:00 PM
1/1/20278:30 AM - 5:00 PM
Reviews
4.9
309 reviews
5 stars
301
4 stars4
3 stars0
2 stars1
1 star3
RR
Rebecca Rogers
2 days ago
5.0
Besty is seriously the best. Had an accident a few weeks back and she has been amazing through the whole process. She has answered all my silly and random questions. Cannot recommend her enough!
PR
Pamela Reynolds
2 days ago
5.0
Always a pleasure to work with Betsy & Dan at State Farm. Give them a call. They will take care of you!
CB
Chauka Bonner
Jun 17, 2026
1.0
This was the worst experience ever with a insurance company when it was time to renew my car insurance they went up. We did not have a ticket or accident then they forgot to add my husband to our car insurance. We did not find out till almost a year later. We bought the house back in July the next year in March the hot water tank busted upstairs and damage my kitchen ceiling. We file a claim, and they dropped us. The first time we filed a claim. Friends had told us that they did them the same way would not recommend State farm to anyone. Betsy was my agent. I cannot believe people work for a company like them you pay your money every month and as soon as you need them, they drop you SAD….
RT
Richard Todd
Jun 4, 2026
5.0
Betsy Melton is my Professional Insurance Account Representative. I have bought and sold many vehicles all of which are insured with State Farm under the very capable leadership of Agent Will Patton and his customer dedicated staff. Betsy is the usually the first person I speak with when I have questions. My questions and requests are answered accurately and concisely. If she cannot give me a proper answer, she immediately steps up a level, gets the information and relays it back to me. She then documents any policy changes so I can verify them on the State Farm app.
Highly recommended!!
Richard M. Todd
Cars to Work Mission
Retired FedEx Pilot
AC
Anastasia Conerly
May 26, 2026
5.0
Best experience ever! Betsy was AWESOME!! Her customer service is AMAZING! She is very helpful and made the process quick and easy!
Frequently Asked Questions About Will Patton - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Brand Certified Facts from Will Patton - State Farm Insurance Agent
This information is certified by Will Patton - State Farm Insurance Agent and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: