MO-395659 Our office strives to provide State Farm customers with the most efficient and professional service in the St. Louis area. We primarily serve Webster Groves, Kirkwood, Clayton, Brentwood, Affton, Crestwood, St. Louis City, and St. Charles county - in addition to surrounding areas in Missouri and Illinois. We focus on Auto, Home, Life, and Small Business Insurance needs. We take time to complete a personalized comprehensive review of customers' insurance and financial needs. We hope to be the first and preferred choice for your insurance and financial services.
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Location
Certified by James Carlton - State Farm Insurance Agent • Oct 04, 2026
Certified by James Carlton - State Farm Insurance Agent • Oct 04, 2026
Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
SaturdayClosed
SundayClosed
11/26/20268:30 AM - 5:00 PM
12/25/20268:30 AM - 5:00 PM
1/1/20278:30 AM - 5:00 PM
Reviews
5.0
518 reviews
5 stars
511
4 stars4
3 stars1
2 stars0
1 star2
TK
Thomas kurzenberger
Sep 25, 2026
5.0
I have been with James's agency for almost two years now and it has been fantastic!! Not only great service everytime I talk with Bob and Kenzie, but they have been saving me money too.
SW
Scott Wozniak
Sep 21, 2026
5.0
I just got off a call with Mike on James Carlton’s team where he was able to quickly assist me with my questions, explain what was going on and the why behind the situation. His calm demeanor helped to quickly ease any concerns that I had and I’ve very thankful for James, Mike and their entire team.
CC
Cousin channel
Sep 14, 2026
5.0
I hear all the time how Great you are keep up the good work
KS
K Sutton
Sep 1, 2026
5.0
I love State Farm! Stephanie (so Amazing BTW) with State Farm got back to me and my family ASAP on the WEEKEND which helped expedite my car buying process. They were closed and still got back to me. Wow. Five stars across the board!! They’ve got A customer for life.
Frequently Asked Questions About James Carlton - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about bills, payments, or Renewal Coverage Offers. Your agent's phone number and email are on your bill's details page.
What services does James Carlton - State Farm Insurance Agent provide?
We provide Auto, Home, Life, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance along with financial services.
What are the office hours for the James Carlton State Farm agency?
Our office is open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturdays, Sundays, and listed holidays.
Can I manage my insurance policy or get roadside assistance using a mobile app?
Yes, the State Farm mobile app lets you manage accounts, get roadside assistance, file claims, and more.
What payment methods are accepted at James Carlton - State Farm Insurance Agent?
We accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
Are appointments required to visit the James Carlton State Farm office?
No, appointments are not required, but online appointments are available and we offer onsite services.
What nearby dining options are available around the James Carlton State Farm office?
Nearby restaurants include The Sushi Station (Japanese cuisine) and Fizzy's Soda Fountain and Grill (American cuisine), perfect for a meal before or after your visit.
Are there any nearby places where I can shop near the James Carlton State Farm office?
Yes, The Webster Groves Bookshop offers print media and shopping, and Never Enough Boutique provides women's clothing and jewelry nearby.
What community and cultural attractions are near the James Carlton State Farm office?
You can visit Old Webster, a vibrant arts and entertainment shopping area, and enjoy events like the Old Webster Jazz and Blues Festival nearby.
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Certified October 04, 2026Yext Knowledge Graph
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