Brand Certified
Sarah Shay - State Farm Insurance Agent
5.0(295 reviews)
Certified by Sarah Shay - State Farm Insurance Agent • May 17, 2026
Business Details
1120 Technology Drive, O'Fallon, MO
63368, United States
Certified by Sarah Shay - State Farm Insurance Agent • May 17, 2026
(314) 965-5525
Certified by Sarah Shay - State Farm Insurance Agent • May 17, 2026
https://www.insuredwithshay.com
Certified by Sarah Shay - State Farm Insurance Agent • May 17, 2026
About
Certified by Sarah Shay - State Farm Insurance Agent • May 17, 2026
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
MO-8458969
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Certified by Sarah Shay - State Farm Insurance Agent • May 17, 2026
Sarah Shay - State Farm Insurance Agent
1120 Technology Drive, O'Fallon, MO
63368, United States
Hours
Certified by Sarah Shay - State Farm Insurance Agent • May 17, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
5/25/20269:00 AM - 5:00 PM
7/3/20269:00 AM - 5:00 PM
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
5.0
295 reviews
5 stars
292
4 stars2
3 stars0
2 stars0
1 star1
- WWwyatt1 day ago5.0Trent was outstanding and made getting Inssurance way easier then I thought it would he’s the man
- JBJan Broksieck5 days ago5.0They take the time to get to know you and your needs. Don’t try to sell you something you do not need. Very helpful and caring. They have always taken good care of me and my needs.
- DBDiane Broksieck5 days ago5.0I loved working with the State Farm agency run by Sarah. You can tell by the knowledgeable agents that she employs that they want to provide the best service possible. The agents that I spoke to weee caring and helpful. I never felt pressured to purchase insurance from them. They explained everything clearly. If you want the best experience this is the place to go for your insurance. Thank you Sarah and team!
- WMWyatt MillerMay 5, 20265.0They always answer my questions or concerns with haste, which I love because of my fast pace lifestyle. Also they have called me in the past with new ways I could get more coverage with even more savings! I have recommended them to friends and they’ve signed up with State Farm, and share the same positive experiences like me!
- DLDanny LindleyMay 1, 20265.0Dylan Kowalski was great to work with. Just the right amount of "there" to have me change service providers. Enough to remind me to get back to him, not enough to annoy. Dylan was able to answer my questions quickly and clearly where I could easily understand what I previously didn't. He even laughed at my stupid jokes whether they were funny or not while ACTUALLY making me feel like they were ALL funny. 😆 We need more approachable/knowledgeable people like Dylan in the work force... Don't have too many these days. Thank you, sir. You're appreciated!
Frequently Asked Questions About Sarah Shay - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Sarah Shay - State Farm Insurance Agent?
No, you can get a free quote online with no payment required.
What payment methods are accepted at Sarah Shay - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your billing and payment info via the Digital Pay Payment Center by logging in with your User ID and password.
What services does Sarah Shay - State Farm Insurance Agent provide?
They provide insurance services including auto, homeowners, life, renters, and business insurance.
What are the office hours for Sarah Shay - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Can I manage my insurance accounts on the State Farm mobile app?
Yes, the app lets you manage insurance and banking accounts, get roadside assistance, file claims, and more.
Is there an agent I can contact if I have questions about my bill or payments?
Yes, you can contact your assigned agent. Their phone number and email are listed on your bill details page.
What nearby dining options are available around Sarah Shay - State Farm Insurance Agent?
Nearby dining includes Max’s Pizza, Tully’s Taproom, Sam’s Southern Eatery, Cusumano’s Italian Restaurant, and Mr. Pita Mediterranean Grill for a variety of cuisines.
Are there any fitness or wellness centers near the insurance office?
Yes, nearby fitness options include Vector Martial Arts and Fitness Together gyms, and St. Louis Women’s Physical Therapy for physical therapy services.
What nearby services can help with personal care or relaxation?
Nearby personal care places include Chau’s Nails and Spa, Bliss Beauty Bar, Bounce Salon, and The Marriage Coach for counseling and mental health support.
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