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Zak Rusak: Allstate Insurance

4.3
(544 reviews)

Business Details

131 W 13 Mile Rd, Madison Heights, MI
48071, United States
(248) 588-9200
https://agents.allstate.com/zak-rusak-madison-heights-mi.html

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyBusiness Insurance ServiceMotorcycle Insurance AgencyRenter's Insurance AgencyBoat Insurance AgencyProperty Insurance AgencyInsurance ConsultantAllstate
I love the hard-working, fun-loving people here in Madison Heights. I have been helping people in Madison Heights and the surrounding community with their insurance and financial needs since 2004.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Zak Rusak: Allstate Insurance
131 W 13 Mile Rd, Madison Heights, MI
48071, United States

Hours

Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

4.3
544 reviews
5 stars
354
4 stars
103
3 stars
17
2 stars
21
1 star
25
  • AW
    Andy Wire
    Apr 8, 2026
    5.0
    Excellent service, would recommend
  • RB
    Ryan Becker
    Feb 23, 2026
    5.0
    James, Allstate agent, grateful.
  • AT
    Anne Torrisi
    Feb 6, 2026
    5.0
    I called and inquired about lowering my monthly payment. The sales person started going down the list of different options in my insurance . She explained very nicely what will happen if I change anything. I was happy how nice she was, since my late husband took care of all the car stuff before.
  • MZ
    Madelyn Zalewski
    Dec 19, 2025
    1.0
    Despite my mom canceling her policy, the Zack Rusak Allstate agency still took the automatic payment out of her account on 12/19/2025. She called the office right when they opened and spoke with someone who promised a call back. After hours passing, nobody called her back to rectify this payment that nearly emptied her bank account 6 days before Christmas. She called back again and was told the manger was going to call her. Again, no response. The next time she called she was told the manager left for the day and would be back on Monday. Awful customer service for something that wasn’t even my mom’s fault.

Frequently Asked Questions About Zak Rusak: Allstate Insurance

What types of insurance does Zak Rusak: Allstate Insurance offer?

Zak Rusak: Allstate Insurance offers a variety of insurance including auto, home, life, motorcycle, renter's, boat, and business insurance.

Where is Zak Rusak: Allstate Insurance located?

The agency is located at 131 W 13 Mile Rd, Madison Heights, MI 48071, USA.

Brand Certified Facts from Zak Rusak: Allstate Insurance

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