I love the hard-working, fun-loving people here in Madison Heights. I have been helping people in Madison Heights and the surrounding community with their insurance and financial needs since 2004.
Details
Online appointmentsAvailable
Onsite servicesAvailable
Location
Certified by Zak Rusak: Allstate Insurance • May 17, 2026
Certified by Zak Rusak: Allstate Insurance • May 17, 2026
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
4.3
544 reviews
5 stars
354
4 stars
103
3 stars
17
2 stars
21
1 star
25
AW
Andy Wire
Apr 8, 2026
5.0
Excellent service, would recommend
RB
Ryan Becker
Feb 23, 2026
5.0
James, Allstate agent, grateful.
AT
Anne Torrisi
Feb 6, 2026
5.0
I called and inquired about lowering my monthly payment. The sales person started going down the list of different options in my insurance . She explained very nicely what will happen if I change anything. I was happy how nice she was, since my late husband took care of all the car stuff before.
MZ
Madelyn Zalewski
Dec 19, 2025
1.0
Despite my mom canceling her policy, the Zack Rusak Allstate agency still took the automatic payment out of her account on 12/19/2025. She called the office right when they opened and spoke with someone who promised a call back. After hours passing, nobody called her back to rectify this payment that nearly emptied her bank account 6 days before Christmas. She called back again and was told the manger was going to call her. Again, no response. The next time she called she was told the manager left for the day and would be back on Monday. Awful customer service for something that wasn’t even my mom’s fault.
Frequently Asked Questions About Zak Rusak: Allstate Insurance
What types of insurance does Zak Rusak: Allstate Insurance offer?
Zak Rusak: Allstate Insurance offers a variety of insurance including auto, home, life, motorcycle, renter's, boat, and business insurance.
Where is Zak Rusak: Allstate Insurance located?
The agency is located at 131 W 13 Mile Rd, Madison Heights, MI 48071, USA.
What are the business hours for Zak Rusak: Allstate Insurance?
The agency is open Monday and Thursday from 9:00 AM to 6:00 PM and Tuesday, Wednesday, and Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Can I make an appointment online with Zak Rusak: Allstate Insurance?
Yes, Zak Rusak: Allstate Insurance offers online appointment booking via their website.
Does Zak Rusak: Allstate Insurance provide services onsite?
Yes, the agency provides onsite insurance services to its customers.
How can I contact Zak Rusak: Allstate Insurance?
You can contact them by phone at +1 248-588-9200 or via email at ZAKRUSAK@allstate.com.
Is Zak Rusak: Allstate Insurance an experienced insurance agency?
Zak Rusak has been helping customers with their insurance and financial needs since 2004, and the agency was established in 2019.
What nearby places can I visit when I go to Zak Rusak: Allstate Insurance?
Nearby you can visit the 24th Cheesecakerie Madison Heights for some delicious dessert or Natalie’s Bakery for fresh baked goods, both great spots to check out before or after your insurance visit.
Are there useful services near Zak Rusak: Allstate Insurance for errands or maintenance?
Yes, nearby places include Aaron's Lock & Key for locksmith services and Batteries Plus Bulbs for automotive or battery needs, convenient for customers handling multiple tasks in one trip.
Where can I stop for a quick snack or fuel near Zak Rusak: Allstate Insurance?
There is a BP gas station nearby where you can refuel your vehicle and grab snacks or convenience items during your visit to the insurance agency.
Brand Certified Facts from Zak Rusak: Allstate Insurance
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Certified May 17, 2026Yext Knowledge Graph
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