Certified by Michael Church - State Farm Insurance Agent • Aug 16, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
4.7
60 reviews
5 stars
53
4 stars
3
3 stars0
2 stars
1
1 star
3
DD
Dave
Jul 29, 2026
2.0
The insurance functioned as insurance does, no issues there.
My issue came after my wife and I divorced. I called to remove her from my insurance since we were separated. Fast forward a year. My wife is still getting bills, at her new house, for my insurance. I called Michael Church's office to get things figured out and they told me that I had been removed from the insurance and only my ex was on it. I explained that that is wrong and I was supposed to be on it and her be removed. The agent said no problem, we will switch it.
The issue is that my ex wife has accidents on her record. I explained that I had been paying her rates for a year. They looked and said that was correct and they would look into issuing me a refund. MULTIPLE phone calls from me to them. Constant reassurances that they would call me. They never called. They never mailed or emailed. They never issued my refund or made any bona fide attempt to make things right.
State Farm might offer decent insurance, but Michael Church's office does not conduct accurate business nor do they remedy their mistakes. Michael, I am glad I was able to involuntarily donate to your slush fund, but I really only wanted things made right. You have severely let me down at every point that mattered.
LW
Luna W
Jun 24, 2026
5.0
I got my car and renter insurance from state farm, they offer me a better price and low deductible insurance compared to my old one. Thanks to the help of Mitch, he is a very good agent and very professional!
HA
Honoria Alvarez
Jun 22, 2026
5.0
Kyle was so nice and so helpful, really felt taken care of!
JT
Jodi Temple
Mar 7, 2026
5.0
Honest trust worthy man who loves what he does!
DG
Dawn Gaal
Aug 3, 2023
5.0
Ted was very kind both on the phone and in person. Very professional.
Frequently Asked Questions About Michael Church - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Michael Church - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have billing or payment questions?
Please contact your agent if you have questions about bills, payments, or Renewal Coverage Offers. Your agent's phone number and email are available on your bill details page.
What services are available through the State Farm mobile app?
The mobile app allows you to manage insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover at this State Farm location?
Emergency Roadside Service covers towing to the nearest repair facility, delivery of gas, oil, battery, or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
Can I purchase an insurance policy online from Michael Church - State Farm Insurance Agent?
Typically, you can purchase a policy online at the end of the quote process. If not, please contact your agent or Customer Care.
What are the office hours for Michael Church - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays like Thanksgiving, Christmas, and New Year's Day.
What payment methods are accepted at this State Farm office?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
Is parking available at Michael Church - State Farm Insurance Agent?
Yes, there is free onsite parking available for customers.
What nearby dining options are available around Michael Church - State Farm Insurance Agent?
Nearby restaurants include The Burger Experience, The Wing Experience, Leo's Lansing Bar and Grill, P.F. Chang's China Bistro, Smokey Bones Bar & Fire Grill, and Starbucks for coffee and snacks. Customers may enjoy a meal or coffee before or after their visit.
Are there financial service providers near Michael Church - State Farm Insurance Agent?
Yes, there are several financial service providers nearby including Stiles, Miller, & Clark Group, Waggoner Financial, and multiple Ameriprise Financial Services offices, which may be useful for clients seeking comprehensive financial planning.
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