In business since 2008, Daniel Arreola and Pointe Senior Benefits worked to help people that were laid off during the recession find individual health plans after loosing their employer coverage. That led to helping thousands of individuals and seniors find good affordable health insurance options while maintaining a big focus on retention and keeping current clients happy. Pointe Senior Benefits and the team are experts in Medicare Supplement, Medicare Advantage and Individual Health Insurance plans. What separates us? Customer service! Your clients are like a big garden of flowers and while it is important to plant more flowers it is vital to pick weeds which weeds in our business are customer problems and concerns. We want to solve!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.