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Pointe Senior Benefits

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About

Health Insurance Agency
In business since 2008, Daniel Arreola and Pointe Senior Benefits worked to help people that were laid off during the recession find individual health plans after loosing their employer coverage. That led to helping thousands of individuals and seniors find good affordable health insurance options while maintaining a big focus on retention and keeping current clients happy. Pointe Senior Benefits and the team are experts in Medicare Supplement, Medicare Advantage and Individual Health Insurance plans. What separates us? Customer service! Your clients are like a big garden of flowers and while it is important to plant more flowers it is vital to pick weeds which weeds in our business are customer problems and concerns. We want to solve!

Location

Pointe Senior Benefits
18430 Mack Ave, Grosse Pointe Farms, MI
48236, United States

Hours

Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 3:00 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.