Direct Auto Insurance

Reviews

• RR

  Rae Rae

  6 days ago
  5.0
  I loved my experience Kacey Shay was friendly and got me together right away I appreciate him so much!
• CC

  Caitlin Cheadle

  Apr 21, 2026
  1.0
  DO NOT DO NOT DO NOT GO WITH DIRECT AUTO!!!!! They are a scam!!!!! They charged me 300 dollars (overdrafting my account by a lot) for basic liability because of paperwork I never sent back? Paperwork I was never aware of? They never once called to let me know after I allegedly never received this invisible paperwork. Come to find out they want my roommates insurance information on top of my past insurance information. This is weird and seems illegal.
• WH

  Wisdom Heals

  Apr 20, 2026
  5.0
  Erika in Florida was absolutely amazing! She was extremely patient, professional, and very helpful. I would have canceled my policy but she saved it.
• DK

  Donnie King

  Apr 20, 2026
  2.0
  How can I cancel my policy? I tried to call to see if someone can do it, but nobody can't seem to help me. Customer service has a funny way of helping a customer with their service but sending me to a robot operator to draw confusion. I just wanted to cancel my policy and that's it, but get nobody from customer service to do a simple thing. This is terrible and be careful of what insurance you're applying for, it could be highway robbery or scammers want their money.
• CB

  C B

  Mar 6, 2026
  5.0
  Very very helpful and very patient ,made sure everything was good as gold before I left. Ty Colin Williams it was a pleasure to work with you.

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