Copeland Insurance Agency, Inc. is a full service independent insurance agency in Cass City, MI. We provide exceptional insurance coverage and services throughout the tri-county area. From reliable insurance coverage for farms, businesses, property or crops -we can help. We place an immense value on making our clients feel comfortable as soon as they walk through our door and we work one-on-one with them to understand their goals and how best to protect them. From there we recommend a plan that fits their insurance needs and their budget.
Above all, we are a family company and we truly care about our clients. We always want the best for them and their families, and we are always available to them no matter the time or place.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.