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Nationwide Insurance: Won K. Kim Insurance Agency, Inc.

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About

Insurance Agency
Same location for 15+ years. With our agency, you are getting great prices as well as fantastic customer service. While customers might go because of prices, we will never accept customer service as a reason to go, the happiness of the customer is our top priority. We will do everything in our power to make finding insurance, filing a claim, as seamless as possible. We are here to make your life easier, not to make it harder. You will never have a situation where you will say "I can't reach my agent." My personal cell phone is available morning till night for any insurance questions a person may have.

Location

Nationwide Insurance: Won K. Kim Insurance Agency, Inc.
12111 Heritage Park Cir, Silver Spring, MD
20906, United States

Hours

Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.