MD-3000180169
The mission of the Karen Michaels State Farm Insurance Office is to provide our customers with a great value on auto insurance, home insurance, business insurance, life insurance, and more. We are here to be the first and ultimate choice for all of Maryland, Delaware, and Pennsylvania insurance needs.
Details
Requires appointmentNot available
Online appointmentsNot available
Onsite servicesAvailable
Free parking lotAvailable
Wheelchair accessible entranceAvailable
Location
Certified by Karen Michaels - State Farm Insurance Agent • May 17, 2026
Certified by Karen Michaels - State Farm Insurance Agent • May 17, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
5/25/20269:00 AM - 5:00 PM
7/3/20269:00 AM - 5:00 PM
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
4.9
1,731 reviews
5 stars
1,665
4 stars
38
3 stars5
2 stars9
1 star14
MM
Melissa Miller
6 days ago
5.0
Highly Recommend, Karl was amazing and thorough. He went though every step with me and insured it match my other plans.
I had my home and vehicle insurance though two different companies ( Progressive and Nationwide ) and I saved so much money. Not only though them but combining my plans. They were my first phone call and thank god I didn’t have to call around for more quotes.
CS
Captain Slaymore
May 11, 2026
5.0
Great customer service, fast, knowledgeable and courteous. I spoke to Chayna and she got my second policy up and added fast. Appreciate the crew and the rates, I highly recommend them.
BW
Beverly Watts
May 8, 2026
5.0
I spoke with Chayna at Karen Michael's State Farm Office today. She was very helpful and explained everything so that I could understand it. I really appreciated her knowledge and ability to explain.
JJ
Jeffery LeGree Jr
May 7, 2026
5.0
This morning, Ms. Tammy provided exceptional assistance throughout my EV car buying process by ensuring I received a detailed and accurate quote quickly and efficiently. She was professional, knowledgeable, and an absolute pleasure to work with from start to finish. Her customer service was outstanding, and she made the entire experience smooth and stress-free. I truly appreciate her dedication, patience, and willingness to help. Highly recommend working with Ms. Tammy for anyone looking for excellent customer service and support.
JS
Jerry Shepard
May 5, 2026
3.0
Although the pricing is affordable, a positive customer experience is lacking. I recently purchased a new to me truck and needed to update my insurance. We attempted to do this by the app; however, I was instructed to call via a text message. I made 2 attempts to call in, followed the prompt instructions, was disconnected with no interaction the first time and the second time I interacted with someone who placed me on hold, only to be disconnected again. The third time I finally got a hold of a Tammy. She was nice and helped me figure out what the barrier was. Truck is now insured. The downside of this interaction is that the there is no personal interaction with a local agent anymore. All calls are being sent through a call center or group, and this is where the customer experience becomes negative. Bring back the local offices and agents.
Frequently Asked Questions About Karen Michaels - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Karen Michaels - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use at Karen Michaels - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
What are the office hours for Karen Michaels - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM, and closed on Saturdays, Sundays, and major holidays.
Is the Karen Michaels - State Farm Insurance Agent office accessible for people with disabilities?
Yes, the office has a wheelchair accessible entrance and free parking.
Can I manage my insurance policies and claims using the State Farm mobile app provided by Karen Michaels?
Yes, the mobile app allows you to manage insurance and banking accounts, get roadside assistance, file claims, and more.
Does Karen Michaels - State Farm Insurance Agent offer any onsite services?
Yes, onsite services are available at this location, and appointments are not required.
How can I contact Karen Michaels - State Farm Insurance Agent?
You can call the main phone number at +1 410-287-5800 or email karen@karenmichaelsinsurance.com.
What nearby places can I visit before or after my visit to Karen Michaels - State Farm Insurance Agent?
You can visit Dole's Essential Snowballs for ice cream and smoothies, Jayzees for pool and recreational activities, and Pleasant Pet Resort for pet grooming and services.
Are there nearby real estate agencies around Karen Michaels - State Farm Insurance Agent?
Yes, several nearby real estate agents such as Dale Jones Realtor, Pam Cruz Realtor Re/Max Vision, and RE/MAX Vision - Julie Strickler are close by.
Is there a place nearby Karen Michaels - State Farm Insurance Agent to relax or enjoy recreational sports?
Yes, Jayzees offers a sports and recreation venue with pool, billiards, and a swimming pool, and JAYZEES POOL SUPPLIES is also nearby if you need swimming pool supplies.
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Certified May 17, 2026Yext Knowledge Graph
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