MD-199091
The mission of the Karen Michaels State Farm office is to serve customers in Elkton, MD and surrounding Cecil County, as well as Delaware and Pennsylvania. We can help with auto insurance, home insurance, life insurance, health insurance, banking and more
Details
Requires appointmentNot available
Online appointmentsNot available
Onsite servicesAvailable
Free parking lotAvailable
Wheelchair accessible entranceAvailable
Location
Certified by Karen Michaels - State Farm Insurance Agent • May 17, 2026
Certified by Karen Michaels - State Farm Insurance Agent • May 17, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
5/25/20269:00 AM - 5:00 PM
7/3/20269:00 AM - 5:00 PM
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
4.9
209 reviews
5 stars
205
4 stars1
3 stars0
2 stars0
1 star3
SY
Sarah Yo
5 days ago
5.0
Harold was very courteous, and professional. Has an excellent knowledge of the products and explains clearly product details.
MB
Melissa boxley
6 days ago
5.0
Harold was extremely helpful, courteous, knowledgeable, and engaging. He saved me a lot of money and explained everything in detail several times to make sure I understood the process and that all questions were answered. Thank you, Harold!
DD
Dave Murray (damur757)
May 5, 2026
5.0
Harold was a huge help! Super knowledgeable and personable as well. I wish I had made the change sooner. Highly recommend for friends and family
MC
Malaika Cooper
Mar 20, 2026
5.0
Harold is the Bom.com
ML
Mountain Of Life
Mar 14, 2026
5.0
I had a wonderful experience with Karen Michaels. She took the time to explain everything clearly and made sure I understood my options, which gave me a lot of confidence in the process.
Customer service like this is rare today. Her kindness and willingness to go the extra mile really stood out, and I truly appreciate the time and care she gave me. Thank you for making the experience smooth and stress-free. Such an amazing soul.
Frequently Asked Questions About Karen Michaels - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
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