Headquartered in Arlington, Massachusetts, with additional offices in Stoneham, Rockland, Watertown and Gloucester, American Elm Insurance Group offers robust insurance and risk management solutions that bring the peace of mind that comes with knowing what matters most is protected.
Just like the company’s namesake, the mighty American elm tree, the team serves as trusted advisers with deep-rooted ties to their communities.
The agencies are united by their commitment to exceptional service and the ambition to grow and expand their valued offerings.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.