Freeway Insurance

Reviews

• KW

  Kyle Wilks

  Oct 8, 2026
  5.0
  I had the pleasure of speaking with Ms. Ana Gutierrez, and I am very impressed. She was polite, friendly, intelligent, and articulate, truly embodying the standard of excellent customer service. Our conversation felt as pleasant as speaking with a friend, and she managed to make the process of paying my insurance much more manageable. Thank you for hiring her; I hope you recognize what a high-quality employee you have in her.
• SM

  Sandy Mathews

  Oct 2, 2026
  5.0
  I went to the Thibodaux location for a quote. Samantha was very helpful, patient and knowledgeable. She helped me with figuring out my coverage.
• OH

  Ofelia Hernandez

  Oct 1, 2026
  5.0
  Samantha es una excelente persona muy buena con su trabajo explica con paciencia y explica con paciencia en lo que no entiendes
• CC

  Chanté Cobb

  Aug 24, 2026
  5.0
  Omg! I called 9 times and spoke to 9 different agents and NO ONE assisted me correctly. Almost made me switch to another insurance company. Then I gave it one last try, I called for the 10th and final time. I reached an agent by the name of Keiayshia. When I tell you she was polite, knowledgeable and ready to assist without any distractions, that’s exactly why I renewed my insurance. Solely because of her. Freeway you’re lucky to have her on your team. I was ready to shop around and get another quote/company. Keiayshia, Thank you for putting my needs first and being so attentive. You are a blessing! Your patience did not go unnoticed. I could have chatted with you for hours and signed up all my family for insurance just because I had someone like you to help me. Great job! You are very personable and that is what I was looking for. Hope Freeway Insurance recognizes you for being an asset to their company. This will not be my last interaction with you. I want you to handle all my insurance needs. Thanks again!!!
• AJ

  Almetrice Jemison

  Aug 14, 2026
  5.0
  Samantha was very nice and courteous. She took her time with me. She was very patient and she went out her way to give me the best quotes and help me save money. I will be referring her to anyone.