Nova Insurance Group is an independent insurance agency in Nicholasville, KY, serving Lexington, Versailles, Georgetown, Richmond, Jessamine County, and all of Central Kentucky. We shop 20+ top-rated carriers — Progressive, Safeco, Erie, GEICO, and more — to find the right coverage at the right price. Personal lines: home, auto, renters, condo, landlord, motorcycle, RV, boat, umbrella, and pet. Business: commercial auto, general liability, workers comp, BOPs, builders risk, and cyber. Life, Medicare, and long term care too. Real local agents, not a 1-800 call center. Free quote — call 859-687-2004.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.