History of trust. Generations of service.
Sterling Thompson Company was established in 1937 as a sole proprietorship in Louisville, Kentucky. We have continued to grow throughout the years and have over 75 knowledgeable and skilled team members ready to assist you. With over 85 years of insurance experience, we know the ins and outs of the insurance industry. We use that knowledge to create a tailored insurance program for you and keep you informed every step of the way. That way, if tragedy strikes, you have peace of mind knowing you’re covered. With locations in Louisville, Kentucky, Lexington, Kentucky, and Richmond, Virginia, we work with thousands of businesses and families helping them with their insurance needs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.