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Houchens Insurance Group - Lexington

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About

Insurance BrokerInsurance Agency
Protecting your future and assets in Lexington, Kentucky! Houchens Insurance Group is your trusted advocate, navigating the complexities of insurance to find the perfect fit for your unique needs. As a dedicated insurance broker and agency, we offer tailored solutions with a personal touch. Discover peace of mind with comprehensive coverage designed to safeguard what matters most.

Location

Houchens Insurance Group - Lexington
505 Wellington Way Ste 350, Lexington, KY
40503, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.