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Houchens Insurance Group

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About

Insurance Broker
Houchens Insurance Group is a family of agencies, taking the success of each individual agency and utilizing their expertise for the entire organization, directly impacting the clients we serve. Creating a solid company that is unmatched from a strength and knowledge base, makes HIG one of the premier agencies in the country. We preserve the brand equity in each local agency and relationships we built on a daily basis, while leveraging our scope and scale with carriers, resources, and our overall intellectual value.

Location

Houchens Insurance Group
1240 Fairway St, Bowling Green, KY
42103, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.