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Shon L. Chapman Agency, Inc. American Family Insurance

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About

Insurance Agency
Shon Chapman is a local American Family insurance agent serving Wichita, KS and nearby communities in Sedgwick County including Kechi, Maize, Bentley, Haysville, Viola, Park City, Andale, Chaney, Colwich, Mt Hope, Valley Center, Clearwater, and Garden Plain. Many people contact the office to ask questions, understand coverage options, or learn what information may be helpful before taking next steps. Conversations typically begin with a brief discussion to explain how the process works and what to expect. The office provides support for auto, home, renters, condo, and other common insurance needs. Calls and messages are welcome during business hours, Monday through Friday from 9am to 5pm

Location

Shon L. Chapman Agency, Inc. American Family Insurance
11832 W Central Ave #110, Wichita, KS
67212, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.