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Kropp Insurance Agency

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About

Insurance Agency
LEARN MORE ABOUT OUR INSURANCE AGENCIES Both Shipshewana Insurance Agency and Kropp Insurance Agency are locally owned by Erick and Christa Strasser. Erick and Christa have been married for 28 years. They have 2 children, Ashley who is 24 and Devin who is 22. Erick’s family has been in the insurance industry for over 75 years. Christa has a degree in Actuarial Science from Ball State University. The two of them have worked in tandem for over 23 years serving their insurance customers. They believe in building strong relationships with their clients. They will take the time to get to know you. You will become part of their family.

Location

Kropp Insurance Agency
217 S Main St, Kendallville, IN
46755, United States

Hours

Monday9:00 AM - 4:30 PM
Tuesday9:00 AM - 4:30 PM
WednesdayClosed
Thursday9:00 AM - 4:30 PM
Friday9:00 AM - 4:30 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.