IN-4067747 At Jamie Hefty State Farm, our mission is to serve Auburn and the surrounding communities with trusted insurance and financial services that protect what matters most. We are dedicated to providing personalized service, honest guidance, and reliable support to help our neighbors protect what matters most and build a secure future. Our family has a 74 year heritage in Auburn helping our neighborhood protect what matters most to them. We're honored to be your good neighbor!
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Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Free parking lotAvailable
On-site parkingAvailable
Location
Certified by Jamie Hefty - State Farm Insurance Agent • Oct 11, 2026
Certified by Jamie Hefty - State Farm Insurance Agent • Oct 11, 2026
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
11/26/20268:00 AM - 5:00 PM
12/25/20268:00 AM - 5:00 PM
1/1/20278:00 AM - 5:00 PM
Reviews
5.0
200 reviews
5 stars
197
4 stars3
3 stars0
2 stars0
1 star0
MG
Mathew Gase
6 days ago
5.0
Easy to work with. Even after hours helped and was available to get my insurance set up
AC
Alisa Carpenter
Sep 18, 2026
5.0
Great customer service and loyalty.
CN
Catherine Napier
Sep 10, 2026
5.0
Prompt, professional, and super helpful! They made securing coverage quick and hassle-free. Five stars all the way!
CW
Cary W
Sep 8, 2026
5.0
I can’t say enough good things about Jamie Hefty and his State Farm office! Jamie is incredibly helpful, professional, and genuinely cares about his customers. He takes the time to explain everything, answer questions, and make sure you feel comfortable with your coverage.
His office staff is also absolutely wonderful — everyone is so friendly, welcoming, and helpful. And I have to mention the office dog! 🐶 Having such a sweet, friendly dog there makes the office feel even more welcoming and gives the whole place such a warm, relaxed atmosphere.
MM
Matt
Sep 8, 2026
5.0
I’ve had a great experience working with Jamie Hefty at State Farm. He’s been incredibly helpful, communicative, and always a pleasure to deal with. Jamie takes the time to answer questions, makes things easy to understand, and genuinely cares about his clients. I highly recommend him to anyone looking for a dependable and personable insurance agent!
And an added bonus: his office dog, Reba, is absolutely adorable! 🐶❤️
Frequently Asked Questions About Jamie Hefty - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
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