Illinois Vehicle Auto Insurance

Reviews

• TB

  Tony Boii

  May 21, 2026
  5.0
  Recomendado!!...la señora Maria Rojas es muy amable,le explica muy bien!!!estoy satisfecha con el servicio
• RC

  Rhino Ceros

  May 18, 2026
  1.0
  I've been with this insurance company going on two years at this location. I had a few conversations with Mr Michael Sanchez i extended for a few different quotes. I had full coverage on one vehicle in liability plus on a second vehicle. So the other quotes where for, full coverage insurance for both vehicles. So when I decided to renew my insurance.I decided to keep library plus on one vehicle in full coverage. On the other vehicle Wow, I believe Michael got confused. Which was okay? Which was understandable. And I had just lost my aunt and uncle in the same week. So my mind was not on there. So when I paid he said you paid for full coverage insurance for the first vehicle. Does that sounds about right he said? I replied, i'm not a hundred percent sure I guess? So he only charge me for full coverage insurance, leaving my other vehicle with without insurance. When I spoke to him today, he ride away, went on a defense. So I ask to speak to this manager hour later. No response, so I called back. I started speaking with maria.I believe she is a supervisor so she said. She heard the conversation with Michael and right away. Went on a defense again, defending him. When, in fact I replay to him, I wasn't a 100%. Sure, I work for customer service. I go above and beyond for my customers. If a customer tells me, I'm not a 100% sure I will stop. And make sure that this customer understands what's going on. I need no one did Rap for me. Everybody is on a defense. I don't want to appreciate that. I went twenty four hours without insurance!! Let's see if management is gonna respond back and how long does it take in very upset customer? And disappointing customer! Jose Luviano
• OK

  okan karademir

  May 15, 2026
  1.0
  When i come here, she was talking on phone. I waited about 45 mins. I left, she was still talking on phone I am not advising
• PY

  Prince Youngg

  May 12, 2026
  5.0
  I came in thinking the process was gonna take over an hour but Michael helped me get the right insurance fast & at a decent price. Thank you!
• LL

  Leslye

  May 11, 2026
  5.0
  Maria was great, she was nice and very kind speaking to us ! Thank you!