Brand Certified
Stacy Jackson - State Farm Insurance Agent
4.9(163 reviews)
Certified by Stacy Jackson - State Farm Insurance Agent • May 17, 2026
Business Details
1329 N Illinois Rt 3, Waterloo, IL
62298, United States
Certified by Stacy Jackson - State Farm Insurance Agent • May 17, 2026
(618) 939-7900
Certified by Stacy Jackson - State Farm Insurance Agent • May 17, 2026
https://www.staywithstacy.com
Certified by Stacy Jackson - State Farm Insurance Agent • May 17, 2026
About
Certified by Stacy Jackson - State Farm Insurance Agent • May 17, 2026
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
IL-16294148
Our mission is to provide a remarkable customer service experience for every customer, treat them with respect and help them make informed decisions for their future, goals and insurance needs.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by Stacy Jackson - State Farm Insurance Agent • May 17, 2026
Stacy Jackson - State Farm Insurance Agent
1329 N Illinois Rt 3, Waterloo, IL
62298, United States
Hours
Certified by Stacy Jackson - State Farm Insurance Agent • May 17, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
5/25/20269:00 AM - 5:00 PM
7/3/20269:00 AM - 5:00 PM
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
4.9
163 reviews
5 stars
155
4 stars
3
3 stars1
2 stars1
1 star
3
- SCSusan C1 day ago5.0Lisa at Stacy Jackson State Farm has been so great, she makes sure I have the best rates possible. Highly Recommend!
- CCC C3 days ago5.0We had been wanting to transfer over to Stacey for a while and when our Columbia office closed, they sent us to someone else without asking, but it was easy to switch over. We have had no issues, and Lisa and Stacy have been amazing! Very organized and anytime we have a question. We get a very quick answer.
- EPErnie Pfershy4 days ago4.0The meeting with Lisa gave me a better understanding of insurance cost.
- TRTerry Range5 days ago5.0Stacy has been my agent since my last agent retired. She’s been excellent to work with. Stacy and her staff always get back to me when I need them and help educate me on insurance.
- CNCR Neitzel6 days ago2.0I'd go with any other State Farm agent. I want to preface why, any other agent, by saying this review is of the agent only, Stacy, and not State Farm or the one other person working everything in the office all by herself. I have been with Stacy since like 2018 or so when we moved here. She was fine at first and normally in the office. When COVID hit, of course, office manning everywhere was sporadic at best so I can't fault anyone there. It is now 2026 and I haven't seen Stacy in the office since 2000. I was told she always works from home, leaving one person in the office to handle everything if you stop in or call. That leaves the office open 7 hours a day since it closes for lunch so the "one person" staff can have a break. On several occasions, I've been told, I'll have to email Stacy about that and a few days pass until a response comes back. I'm thinking if your name is on the door, you should be there the preponderance of the time. I've had numerous SF agents over the years and Stacy is the only one who is never in her own office. We transfered all 9 of our policys to another agent in Waterloo 2 months ago and no one even bothered to ask why. You'd think Stacy would wonder why, but I guess not.
Frequently Asked Questions About Stacy Jackson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Stacy Jackson - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Free quotes are offered.
What payment methods are accepted at Stacy Jackson - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link on their website, enter your User ID and password to access billing and payment info.
Who should I contact if I have billing or payment questions?
Contact your agent whose phone number and email are on your bill's details page.
What services can I manage using the State Farm mobile app?
You can manage insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover?
It covers towing to the nearest repair facility, delivery of gas, oil, battery, or tires, locksmith services, and some mechanical labor.
What are the business hours for Stacy Jackson - State Farm Insurance Agent?
Open Monday through Friday, 9:00 AM to 5:00 PM; closed on weekends and major holidays.
Is Stacy Jackson - State Farm Insurance Agent accessible for wheelchair users?
Yes, the office has a wheelchair accessible entrance.
Can I make an appointment online with Stacy Jackson - State Farm Insurance Agent?
Yes, they offer online appointments but do not require appointments to visit.
What nearby places can I visit after my appointment at State Farm?
You can visit Schneider's Quality Meats for groceries, Bobeck's Sports Bar and Grill for food and drinks, or Super 8 Waterloo if you need accommodation nearby.
Where can I get my car repaired near Stacy Jackson - State Farm Insurance Agent?
Nearby options include Caliber Collision and Quality Auto Repair for automotive repair and towing services.
Are there any banks or credit unions close to Stacy Jackson - State Farm Insurance Agent for financial services?
Yes, Dieterich Bank Waterloo and Scott Credit Union are nearby for your banking needs.
Brand Certified Facts from Stacy Jackson - State Farm Insurance Agent
This information is certified by Stacy Jackson - State Farm Insurance Agent and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website