Brand Certified
Bill Nelson - State Farm Insurance Agent
5.0(334 reviews)
Certified by Bill Nelson - State Farm Insurance Agent • Aug 16, 2026
Business Details
1309 West Main Street, St. Charles, IL
60174, United States
Certified by Bill Nelson - State Farm Insurance Agent • Aug 16, 2026
(630) 443-5100
Certified by Bill Nelson - State Farm Insurance Agent • Aug 16, 2026
https://www.billnelsonagency.com
Certified by Bill Nelson - State Farm Insurance Agent • Aug 16, 2026
About
Certified by Bill Nelson - State Farm Insurance Agent • Aug 16, 2026
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
IL-534245 Our mission is to become your first choice for all of your insurance needs by establishing a personal relationship with you and helping you understand the risks you face every day. We focus on Auto Insurance, Home Insurance, Renters Insurance, Life Insurance, and Commercial Insurance throughout the St. Charles, IL and Fox Valley area. When unfortunate incidents occur, we pledge to be there to assist you through the good and the bad. My staff and I are 100-percent committed to helping you 1) protect what you have worked so hard for in the past and 2) achieve what you dream of for the future. We do this every day by offering professional guidance, a full range of insurance and financial services, and kind, caring service.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Certified by Bill Nelson - State Farm Insurance Agent • Aug 16, 2026
Bill Nelson - State Farm Insurance Agent
1309 West Main Street, St. Charles, IL
60174, United States
Hours
Certified by Bill Nelson - State Farm Insurance Agent • Aug 16, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
5.0
334 reviews
5 stars
332
4 stars2
3 stars0
2 stars0
1 star0
- PMPaulo Matsui4 days ago5.0I can't say enough good things about Bill and his team. They're proactive, organized, and always on top of every document and detail. The two times I actually had to file a claim, they were immensely supportive and knowledgeable. They walked me step-by-step through the maze of getting the other insurance company sorted out and turned a stressful situation into a smooth experience. Truly a great team.
- MCMatthew ClancyAug 13, 20265.0Bill Nelson State Farm and their team are fantastic. I called, gave them a brief description of what I needed, and they had a policy back to me in no time, paid, and I was insured. Extremely painless and enjoyable process!
- SPsteven peckAug 12, 20265.0I've driven past Bill Nelson’s office 1000 times and after buying a different car and looking for a better rate I stopped into the office to check prices and was greeted very warmly. A short wait in a pleasant office and was greeted by a member of the team. After going over some options, after 20 years with another company, I made a move and have now have State Farm and saving more than I can say. Big difference and the office staff was all very friendly.! Picked up some renters insurance also at a manageable price.👍
- VMViki MariahAug 11, 20265.0Bill's office is always so responsive to inquiries and issues. I cant say enough good things about their customer service. Last time I called, Holly went above and beyond to get me a quote for my husband's specialty vehicle and new homeowners policy. She took the time to answer my questions and go over multiple options.
- KDKaren DelveauxAug 5, 20265.0By far the best customer service! Always patient explanations of your different options and the Bill Nelson State Farm Team always help to find ways to SAVE you money! Ten Stars!
Frequently Asked Questions About Bill Nelson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I need to pay to get an insurance quote online?
No, you do not have to pay for a quote online. The agency offers free quotes.
What payment methods are accepted at Bill Nelson - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can access your billing and payment information by logging into the Digital Pay Payment Center with your User ID and password.
What are the office hours for Bill Nelson - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays such as Thanksgiving, Christmas, and New Year's Day.
Is Bill Nelson - State Farm Insurance Agent wheelchair accessible?
Yes, the agency has wheelchair accessible entrances, parking, seating, and restrooms for your convenience.
Do I need an appointment to visit the agency?
No, appointments are not required, but online appointments are available for your convenience.
What types of insurance does Bill Nelson - State Farm Insurance Agent offer?
They offer auto, life, homeowners, renters, motorcycle, property, boat, pet, and business insurance.
Which nearby places can I visit for dining before or after meeting with the insurance agent?
You can visit Fahrenheit Restaurant, Macarena Tapas, Muscle Maker Grill, Capriotti's Sandwich Shop, or Pomodoro E Mozzarella for dining options near the agency.
Are there wellness or fitness centers near Bill Nelson - State Farm Insurance Agent to visit after an appointment?
Yes, nearby you can find Power Moves Yoga and Body & Brain Yoga studios where you can attend fitness or yoga sessions.
What other services or shops are nearby that customers might find useful?
Near the agency, customers can find Starbucks for coffee, Dazzling Nails for beauty services, and H&R Block for financial services.
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