Prairie State Insurance Agency Inc. has proudly served Springfield, IL, and surrounding communities since 1972, providing trusted insurance solutions for individuals, families, and businesses. As an independent insurance agency, we specialize in auto insurance, homeowners insurance, commercial insurance, renters insurance, RV insurance, and life insurance, with customized coverage designed to meet your unique needs. We are proud to serve clients throughout Springfield, Rochester, Chatham, and beyond, helping protect what matters most with personalized service and competitive insurance options. Whether you're looking for a single policy or bundled insurance coverage, our experienced team is committed to delivering a superior insurance experi
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.