Want to walk through our door? We have a convenient location to serve you. 3460 Wabash Avenue, Springfield, IL 62711. American Family Insurance’s vision is “To be the most trusted and valued.”
I am an insurance professional with 18 years of small business ownership, sales, and lots of dream protection expertise. We offer auto, home, life, farm, ranch and commercial insurance products, tailored to fit your unique needs and protect your dreams. You can count on my team to clearly explain your options and put your best interest first. As the owner of the American Family Insurance Agency, in Springfield, IL, I have built this insurance agency with highest standards to serve our community.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.