We are a full service insurance agency offering auto, home, life, health and commercial insurance products including personal and commercial umbrellas, worker’s compensation insurance, surety bonds, and annuities. We are one of the leading African-American insurance agencies in the states of Illinois, Indiana, Ohio, Georgia, and Tennessee. We are also licensed to do business in Arkansas, South Carolina, North Carolina, Ohio and Missouri. The Insurance Exchange, “The Place for all Your Insurance Needs.”
Location
Certified by The Insurance Exchange • May 17, 2026
Certified by The Insurance Exchange • May 17, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
4.4
14 reviews
5 stars
11
4 stars
1
3 stars0
2 stars0
1 star
2
DM
Devin Maddox
May 7, 2026
5.0
My family and I have been dedicated customers of The Insurance Exchange, and specifically Thomas Crosby for years! Customer service at its finest! We always feel prioritized and completely satisfied with our insurance placement. It feels good to know that all of our insurance needs will be covered and we don't have to think or worry about it! Thank you Thomas for your dedication to us over the years!! Would also note, minority owned!
NJ
Natasha Jones
May 5, 2026
5.0
We have worked with Thomas Crosby for several years, and he has consistently provided exceptional service every step of the way. Thomas is extremely knowledgeable, professional, and truly dedicated to his clients. No matter the situation, he is always available when we need him, quick to answer our calls, and willing to go above and beyond to make sure everything is handled properly.
What stands out most is the genuine care and attention he gives to his clients. He takes the time to explain things clearly, offers honest guidance, and always makes us feel confident and supported. In today’s world, it’s rare to find someone so dependable, responsive, and committed to excellent customer service.
We are incredibly grateful for all of his help over the years and highly recommend Thomas Crosby to anyone looking for an insurance agent they can truly trust.
LI
Life Insurance
Jan 1, 2025
5.0
The most options I’ve ever been given! Professionalism.
VA
vary arrington
Oct 10, 2023
5.0
Had a great experience and lowered insurance costs on more than one occasion.
Frequently Asked Questions About The Insurance Exchange
What types of insurance products does The Insurance Exchange offer?
The Insurance Exchange offers auto, home, life, health, and commercial insurance products, including personal and commercial umbrellas, worker’s compensation insurance, surety bonds, and annuities.
Where is The Insurance Exchange located?
The Insurance Exchange is located at 15459 S Park Ave, South Holland, IL 60473, USA.
What are the business hours of The Insurance Exchange?
The Insurance Exchange is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What languages does The Insurance Exchange offer services in?
The Insurance Exchange provides services in English and Spanish.
How can I contact The Insurance Exchange for inquiries or quotes?
You can contact The Insurance Exchange by phone at +1 708-597-8731 or email at tcrosby@insxchg.com.
Does The Insurance Exchange accept credit card payments and financing options?
Yes, The Insurance Exchange accepts American Express, Discover, Mastercard, Visa, and offers financing options.
What discounts or special services are available at The Insurance Exchange?
They offer multiple policy discounts, non-smoker discounts, high risk coverage, free quotes, consultations, claims processing, umbrella policies, phone quotes, and payment plans.
Are there other insurance agencies near The Insurance Exchange in South Holland?
Yes, nearby insurance agencies include Nationwide Mutual Insurance Company, AJW Insurance Solutions, Inc., LaDarris D. Hunt Insurance Agency Inc, Tim Salama Farmers Agency, and Farmers Insurance - Hatim Salama.
What nearby transportation services can help me reach The Insurance Exchange?
Nearby transportation options include Sams Transit and Big Star Transit, which provide ambulance, EMS, and ride sharing services that can assist in reaching The Insurance Exchange.
Are there convenient local amenities near The Insurance Exchange for customers to visit?
Yes, customers can visit nearby places such as Royal T's Nail Designs for nail salon services, Ready Set Relax Beauty Studio for beauty and skincare, and various financial and counseling services like Arnold Knox Accounting Firm and Family Counseling Institute, Inc.
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Certified May 17, 2026Yext Knowledge Graph
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