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Medicare 411

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About

Health Insurance Agency
Medicare 411 is your local, trusted source for all things Medicare and Individual Health Insurance. As a proud locally owned business, we’re committed to helping you navigate the complexities of Medicare. Annual Enrollment can be stressful and confusing, but with Medicare 411, you can rest easy knowing you won’t risk losing coverage when you seek our expert assistance. Our certified Medicare Translators provide personal guidance to ensure you get the best coverage for your unique needs—without relying on confusing call centers or 800 numbers. With annual reviews, we stay up-to-date on policy changes, so you never have to worry about inadequate coverage. Schedule your free Medicare review and experience ongoing support year-round!

Location

Medicare 411
5192 Harrison Ave, Rockford, IL
61108, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.