This profile is uncertified and using publicly sourced data
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Business Details
About
Insurance Broker
Serna Insurance Services is a trusted independent insurance agency located in Morris, Illinois, and proudly serving the communities of Plainfield, Illinois, Grundy County, and Will County. Specializing in auto insurance, home insurance, and business insurance, we offer personalized coverage options tailored to the unique needs of our clients. Whether you need affordable auto coverage, comprehensive home protection, or reliable business insurance, we have the expertise to help you find the best solutions at the most competitive rates.
As a local agency, we are dedicated to providing exceptional customer service, guiding you through the insurance process with confidence. Our goal is to build long-lasting relationships with our clients while
Location
Hours
Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 6:00 PM
Friday10:00 AM - 2:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.