This profile is uncertified and using publicly sourced data
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Business Details
About
Insurance AgencyAuto Insurance AgencyHealth Insurance AgencyHome Insurance AgencyLife Insurance AgencyMotorcycle Insurance AgencyRenter's Insurance Agency
We help families and businesses in Ottawa and LaSalle County protect what matters most with personalized Auto, Home, Life, and Small Business Insurance. Our local office provides fast, same day quotes, clear coverage explanations, and friendly service. We proudly support the Ottawa community through youth sports, local organizations, and many other philanthropic efforts. Call today for reliable coverage with a local office that cares.
Location
Chad Lucas - State Farm Insurance Agent
109 W Michigan St, Ottawa, IL
61350, United States
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.